Don Franklin Russell Springs
Russell Springs
KY
United States

Customer Testimonials

Report a concern   October 8, 2025 — Rated 10 out of 10 by D.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Your service department is always professional and courteous.

Report a concern   October 8, 2025 — Rated 10 out of 10 by E.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Good service

Report a concern   October 8, 2025 — Rated 10 out of 10 by Melissa Russell Don Franklin Russell Springs Service
What do you like about our products and services?

Gets my car in for service very quickly. And friendly associates.

Report a concern   October 7, 2025 — Rated 10 out of 10 by S.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly staff makes me, as a woman, feel comfortable.

Report a concern   October 7, 2025 — Rated 10 out of 10 by K.P. Don Franklin Russell Springs Service
What do you like about our products and services?

On time friendly service

Report a concern   October 7, 2025 — Rated 10 out of 10 by L.M. Don Franklin Russell Springs Service
What do you like about our products and services?

They take care of the customer, if they start working and find something else wrong they fix that to.

Report a concern   October 7, 2025 — Rated 10 out of 10 by R.K. Don Franklin Russell Springs Service
What do you like about our products and services?

Just a firm believer in using gm and ac delconparts on gm products

Report a concern   October 6, 2025 — Rated 9 out of 10 by W.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Always fast service and friendly and will tell you what they have done to your vehicle.

Report a concern   October 4, 2025 — Rated 9 out of 10 by C.I. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great service

Report a concern   October 4, 2025 — Rated 10 out of 10 by K.B. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Don Franklin helped me to find what I was looking for in a vehicle. Sales associate Blake Miller was extremely helpful and knowledgeable from start to finish. I appreciate that.

Report a concern   October 4, 2025 — Rated 10 out of 10 by F.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Very good service/ and very good work and friendly work hands. I’ll go a. 10

Report a concern   October 4, 2025 — Rated 10 out of 10 by R.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Locals try best to take care of you

Report a concern   October 3, 2025 — Rated 9 out of 10 by M.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Always friendly knowledgeable help

Report a concern   October 3, 2025 — Rated 10 out of 10 by Ryan Clark Don Franklin Russell Springs Service
What do you like about our products and services?

Communication was top notch

Report a concern   September 29, 2025 — Rated 10 out of 10 by M.K. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

May have been the easiest/quickest time we've have trading cars yet! Blake was awesome

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.G. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and done promptly,I appreciate the effort put forth to get me home on time!!

Report a concern   September 26, 2025 — Rated 10 out of 10 by Morton Logan Don Franklin Russell Springs Service
What do you like about our products and services?

I was treated like a “forever” customer even though I was there from out of town and due to a breakdown on the interstate. I am very satisfied with the service received and the wonderful treatment from your service writer and service received . I will definitely check your website and inventory when entering the market for a new vehicle. Thank you

Report a concern   September 26, 2025 — Rated 10 out of 10 by Patricia Meece Don Franklin Russell Springs Service
What do you like about our products and services?

All good very friendly staff

Report a concern   September 25, 2025 — Rated 9 out of 10 by N.Y. Don Franklin Russell Springs Service
What do you like about our products and services?

N/A

Report a concern   September 25, 2025 — Rated 10 out of 10 by Rita Camp Don Franklin Russell Springs Service
What do you like about our products and services?

We have bought many cars at Don Franklin and 3 at Russell springs. No pressure just see what we want and if not they find it.

Report a concern   September 25, 2025 — Rated 10 out of 10 by Regina Skipper Don Franklin Russell Springs Service
What do you like about our products and services?

They are wonderful!! Luke was absolutely AMAZING!!!!

Report a concern   September 25, 2025 — Rated 10 out of 10 by E.E. Don Franklin Russell Springs Service
What do you like about our products and services?

I appreciate the staff attentive to customers needs.

Report a concern   September 24, 2025 — Rated 9 out of 10 by D.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly customer service. Started at my appointment time, and had me finished in 30 minutes.

Report a concern   September 24, 2025 — Rated 10 out of 10 by Woody Hill Don Franklin Russell Springs Service
What do you like about our products and services?

Reliable and prompt service.

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Did a good job

Report a concern   September 23, 2025 — Rated 10 out of 10 by Juree Emerson Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to get my car serviced and back on my way.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Daryl Coe Don Franklin Russell Springs Service
What do you like about our products and services?

They have the best product and they have the right people to get the job down !!

Report a concern   September 20, 2025 — Rated 10 out of 10 by Craig Kellam Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Blake was an amazing salesman. Found us what we wanted and was even helpful after the sale

Report a concern   September 20, 2025 — Rated 10 out of 10 by Donna Feese Don Franklin Russell Springs Service
What do you like about our products and services?

Russell co Service Guys are Great!

Report a concern   September 19, 2025 — Rated 9 out of 10 by S.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Always easy


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