Customer Testimonials
Good products and quality service
Stand behind product
the only thing I have to say bad about your service is you dont have coffee available,but one of your people was nice anough to take me to Mc Donalds. Other than that I was very pleased with everthing else. Skip Dearing
Brandon Roy was an excellent person to show me the Buick vehicle, all the bells and whistle's and buttons inside. He accompanied me on a test drive continuing to show me features of the automobile. I felt very comfortable with his help and he was a major part of my decision to buy the vehicle. I He offered to help me in the future as I get used to the vehicle and may need help with the controls. There are lots of buttons and controls and I may need his help. I will not hesitate to call him. Thank you Brandon.
Friendly service
You did a good job
Went with the Michelin tires and boy are they nice ones! Also did an alignment. Smooth at eighty, so very happy so far. Should last me a very long time. The whole process went really well.
Quality of service and affordability
Could Not have asked for better service with Brandon Roy. Contacted him told him what I was interested in purchasing.
He contacted me when the vehicle came in, I asked him to bring the vehicle to my place of business. We set I time and he promptly arrived.
Went over everything on Friday. Contacted him Saturday morning told him to get paperwork ready and we set a time to meet, sign paperwork and give him a check.
Brandon is a keeper!!!!
We like Buick and the service was ok
Friendly and easy to schedule over phone. Short waiting time.
Very professional all questions answered and friendly.
Very friendly staff that I can trust with my vehicle.
Guys at the counter make all the difference for me - they treat me well, are honest, and look out for me
Service advisor
Scottie was excellent!
The people are extremely nice. Very polite. They take car of my car so I don't have to worry about it.
The service dept is so nice.
The staff consisting of Alvie Tucker, Scottie Blair, Leon Kislen, Richard Stephens, Barry Gribbins and Brian Hammond who repair my vehicle in top running condition!
Mp
Everytime I come here the service is quick and friendly!
ALWAY GREAT SERVICE
Luke always takes excellent care of us!
I have dealt with several employees at the Don Franklin dealership in Russell Springs. Everyone has been extremely helpful and friendly. I especially appreciate the associates in the service department. Scottie and Alvie have both taken great care of me. During my most recent visit, they even discovered the car remote battery was low and switched it out for me. They are awesome!
Purchased a Buick Encore from this dealer and absolutely love it! Service department is great. I had a small manufacturer recall and they scheduled my appointment very quickly and I was in and out fast. Will definitely be using this dealer again!
Friendly and professional, good work on my care
Got serviced without issues with smile and appreciation
Shopping for a car was a very pleasant experience. Thank you Blake and Bobby
We were traveling when the water pump went out on our 2020 Suburban, and even though they were completely backed up in the service center, they had the part in stock and were able to install it about an hour. Luke Richards was a saver that day. Thank you so much!!!
Great service and prices.
Yes took care all my needs and got my car out very quickly
Thank you Don Franklin Chevrolet