Customer Testimonials
I live in London Ky but drive all the way to monticello even for oil changes because your employees at that location are so nice and knowledgeable. The Corbin and Somerset location needs ALL NEW EMPLOYEES.....they are rude and either lazy or dont know what they are doing. Id drive to lexington and buy from some big dealership down there before id buy from either the Corbin (which is the worst) or Somerset location, but in the Monticello dealership EVERY SINGLE employee tries hard to help and are genuinely nice folks.
Everyone is really nice and helpful and my vehicle was ready in a matter of minutes! I also thought the price was really fair!
Walk ins welcome. Very professional and nice people.
Very friendly and knowledgeable
The service Mgr did what he said he would in s timely fashion
Fast friendly service!
What Matt or Dale tell you is exactly what they will do. There’s no waiting around for hours for deal to be done. I like that quick and easy. Salesman Justin was great to work with too. Tim and the service crew always does good job and takes great care of our vehicles. They are like family.
Excellent service
Friendly, knowledgeable staff
First time I went there they washed my car. Is that just a one time thing?
Quick scheduling Quick service friendly staff
They get my car in and serviced without delays and it ends up being what they say it will cost.
Use only quality products . Am able to schedule an appointment within a day after calling , fast service and they go thru the inspection report when done.
Fast and affordable
Our office has purchased several vehicles and it has always been a positive experience
They are local
We have always had good experiences here , so hopefully this time we will get the Durango fixed, This will mike out third vehicle we have bought.
Not sure
You all had the best deal around I had checked everywhere the salesman and the manager was very polite and helpful
Customer service was great!
SERVICE GUYS ARE AWESOME-GREAT COMMUNICATION, FIXED EVERYTHING AS PROMISED.,DROVE 2 HOURS TO GET SERVICED AT DON FRANKLIN AND WOULD DO IT AGAIN!!!
Easy to schedule service and always treated well…
Things done in a timely manner ready when promised
Simple and fast
Convenient location and timely service availability
Friendly people and quick service
Your service department goes above and beyond scheduling appointments and explaining services provided a d needed to keep warranty current. They are polite, professional, and knowledgeable.
It was a friendly atmosphere
Close to home. Friendly.
Nice vehicle
Wonderful