Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   December 19, 2024 — Rated 10 out of 10 by R.A. Don Franklin Monticello Service
What do you like about our products and services?

Quick and efficient

Report a concern   December 19, 2024 — Rated 10 out of 10 by Charlotte Morrow Don Franklin Monticello Service
What do you like about our products and services?

Reliable and knowledgeable staff

Report a concern   December 19, 2024 — Rated 10 out of 10 by A.M. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and gets the work on the vehicle done

Report a concern   December 19, 2024 — Rated 9 out of 10 by B.D. Don Franklin Monticello Service
What do you like about our products and services?

Customer service is great!!

Report a concern   December 19, 2024 — Rated 10 out of 10 by J.G. Don Franklin Monticello Service
What do you like about our products and services?

customer service----excellent

Report a concern   December 18, 2024 — Rated 10 out of 10 by Johnnie Inman Don Franklin Monticello Service
What do you like about our products and services?

Good quick service

Report a concern   December 18, 2024 — Rated 10 out of 10 by C.F. Don Franklin Monticello Service
What do you like about our products and services?

Your product are good and your service department is the greatest. Your service manager is the best. I been to a lot of Dodge service centers. Don Last name removed has the best service center around. Your staff is very friendly and knowledgeable. I would recommend your dealership to all my friends. Your service department is very good about telling you exactly what’s wrong with your car what is gonna take to fix it and how long it will take.

Report a concern   December 16, 2024 — Rated 10 out of 10 by S.M. Don Franklin Monticello Service
What do you like about our products and services?

The service department was friendly and took care of my vehicle.

Report a concern   December 15, 2024 — Rated 10 out of 10 by C.J. Don Franklin Monticello Service
What do you like about our products and services?

Fast and friendly

Report a concern   December 13, 2024 — Rated 10 out of 10 by Amy Lesco Don Franklin Monticello Service
What do you like about our products and services?

The tech Jeff was very thorough in checking out my vehicle during my oil change.

Report a concern   December 12, 2024 — Rated 10 out of 10 by M.B. Don Franklin Monticello Service
What do you like about our products and services?

Every thing

Report a concern   December 12, 2024 — Rated 10 out of 10 by Stephen Denney Don Franklin Monticello Service
What do you like about our products and services?

Spoke with Derek Lester, got booked, took it in and dropped the key with Chris Lester, the technicians not only changed my oil, but Derek and team facilitated an update recall to my uconnect system. Great team, great service. Could not be happier!!! Highly recommend.

Report a concern   December 12, 2024 — Rated 10 out of 10 by M.S.S.S.I. Don Franklin Monticello Sales
What do you like about our products and services?

Dale good salesman with fair no nonsense approach. Great value dealership

Report a concern   December 12, 2024 — Rated 10 out of 10 by M.S. Don Franklin Monticello Sales
What do you like about our products and services?

Attitude and atmosphere

Report a concern   December 11, 2024 — Rated 10 out of 10 by M.M.I. Don Franklin Monticello Sales
What do you like about our products and services?

Sales staff not pushy. Dealership had the truck I needed, and added the CM flatbed requested within a week.

Report a concern   December 7, 2024 — Rated 10 out of 10 by E.B. Don Franklin Monticello Service
What do you like about our products and services?

People are friendly and it's fairly easy to get an appointment pretty soon!

Report a concern   December 7, 2024 — Rated 10 out of 10 by Wade Upchurch Don Franklin Monticello Service
What do you like about our products and services?

Very polite and helpful in anyway they can. Give me a feeling they appreciate my business.

Report a concern   December 7, 2024 — Rated 10 out of 10 by Elizabeth Poteet Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and fast!

Report a concern   December 7, 2024 — Rated 10 out of 10 by W.C. Don Franklin Monticello Service
What do you like about our products and services?

I’ve never had any issues with the service center at the Monticello Don Franklin. Friendly staff and good work.

Report a concern   December 7, 2024 — Rated 10 out of 10 by A.H. Don Franklin Monticello Service
What do you like about our products and services?

Excellent service

Report a concern   December 4, 2024 — Rated 10 out of 10 by S.F. Don Franklin Monticello Service
What do you like about our products and services?

Great to work with.

Report a concern   December 4, 2024 — Rated 10 out of 10 by D.C. Don Franklin Monticello Sales
What do you like about our products and services?

We had great experience buying our new 2024 Jeep Grand Cherokee.

Report a concern   December 1, 2024 — Rated 10 out of 10 by Larry Eastham Don Franklin Monticello Service
What do you like about our products and services?

fast honest service…. they keep you well informed of their progress on servicing your vehicle….

Report a concern   November 30, 2024 — Rated 10 out of 10 by Carson Payne Don Franklin Monticello Service
What do you like about our products and services?

Done great. Staff at service counter was very helpfull.

Report a concern   November 30, 2024 — Rated 10 out of 10 by D.H. Don Franklin Monticello Service
What do you like about our products and services?

Great service department

Report a concern   November 29, 2024 — Rated 10 out of 10 by Freddie Cooper Don Franklin Monticello Service
What do you like about our products and services?

We went for a serviceing. They got to it right away and had it done under 20mins That's good with me

Report a concern   November 28, 2024 — Rated 10 out of 10 by W.S.S.L. Don Franklin Monticello Sales
What do you like about our products and services?

Gary has been awesome to work with! Not pushy at all!

Report a concern   November 28, 2024 — Rated 10 out of 10 by N.A. Don Franklin Monticello Sales
What do you like about our products and services?

Amazing service all around would highly recommend to anyone looking for a new vehicle

Report a concern   November 27, 2024 — Rated 10 out of 10 by C.W. Don Franklin Monticello Sales
What do you like about our products and services?

Upfront and honest, always working for customer

Report a concern   November 27, 2024 — Rated 10 out of 10 by T.S. Don Franklin Monticello Sales
What do you like about our products and services?

Friendly and helpful


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