Customer Testimonials
Fixed my car and honored my warranty fast, with no headache and did quality work. Nice knowledgeable staff in service center.
The very caring service personnel and the Service manager Tim GREAT bunch of people working under him and I can see why he meets the customers needs and then some ! Sincerely Roger Goodman
Fast, efficient service
Great service personnel
We have had good luck with our vehicle and the services they provide is very convenient.. very nice people to work with..
Everyone is very professional!!!
Good people!
The folks are very friendly and accommodating.
Professionalism. Courtesy
Friendly service and got me in and out fast.
Customer service is amazing
Friendly staff and timely and efficient service
Honesty, promptness, and very friendly helpful staff. I also never feel like we get price gouged by any Don Franklin I deal with.
The products are good and the service is great everyone is so nice and friendly
Derek and the service department go above and beyond for their customers.
Had my truck washed and I didn’t even ask for it!
Quick and efficient
Reliable and knowledgeable staff
Very friendly and gets the work on the vehicle done
Customer service is great!!
customer service----excellent
Good quick service
Your product are good and your service department is the greatest. Your service manager is the best. I been to a lot of Dodge service centers. Don Last name removed has the best service center around. Your staff is very friendly and knowledgeable. I would recommend your dealership to all my friends. Your service department is very good about telling you exactly what’s wrong with your car what is gonna take to fix it and how long it will take.
The service department was friendly and took care of my vehicle.
Fast and friendly
The tech Jeff was very thorough in checking out my vehicle during my oil change.
Every thing
Spoke with Derek Lester, got booked, took it in and dropped the key with Chris Lester, the technicians not only changed my oil, but Derek and team facilitated an update recall to my uconnect system. Great team, great service. Could not be happier!!! Highly recommend.
Dale good salesman with fair no nonsense approach. Great value dealership
Attitude and atmosphere
I have been with Don Franklin since he started business in Monticello. Very satisfied.