Customer Testimonials
Everything
Love the atmosphere, Logan the salesman. He was awesome to work with. He really talk to me and my husband about the car that we was looking at and he helped us out a lot. He answered our questions and the atmosphere was awesome.
Friendly and very helpful!
They are nice and respectful and got everything done in a timely matter and kept me up on everything they were doing to my car.
Matt Neel. Did things right. A great salesman. He listened and helped me with the price and the needs of the correct vehicle for us. Great job
Don Franklin is there to serve the customers and willing to go above and beyond to satisfy us as car people.
Employees are knowledgeable, friendly. Helpful in obtaining the vehicle I wanted. Very satisfied with the vehicle I bought. Would highly recommend Don Franklin Family of Dealership to anyone looking.
Very friendly gentlemen in the Service Dept and fast and convenient service. I will always take my car there.
Really good service easy to get an appointment very good service and very good Delership think you
The people here all deserve 10 stars
You still have humans answering your phone and appointments are easy to make. You have a clean facility and your pricing is reasonable.
Great, friendly service!
Staff is very knowledgeable about the work that needs to be performed.
I have been with Don Franklin since he started business in Monticello. Very satisfied.
Fixed my car and honored my warranty fast, with no headache and did quality work. Nice knowledgeable staff in service center.
The very caring service personnel and the Service manager Tim GREAT bunch of people working under him and I can see why he meets the customers needs and then some ! Sincerely Roger Goodman
Fast, efficient service
Great service personnel
We have had good luck with our vehicle and the services they provide is very convenient.. very nice people to work with..
Everyone is very professional!!!
Good people!
The folks are very friendly and accommodating.
Professionalism. Courtesy
Friendly service and got me in and out fast.
Customer service is amazing
Friendly staff and timely and efficient service
Honesty, promptness, and very friendly helpful staff. I also never feel like we get price gouged by any Don Franklin I deal with.
The products are good and the service is great everyone is so nice and friendly
Derek and the service department go above and beyond for their customers.
Had my truck washed and I didn’t even ask for it!
Great people, gave them all my financials and they got me in the best car I’ve ever had at a great monthly rate!!