Don Franklin Columbia Nissan
705 Jamestown St
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 18, 2026 — Rated 10 out of 10 by S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service dept is great!!! Got me in the next day!!
Report a concern   August 15, 2026 — Rated 9 out of 10 by Christopher Judd Don Franklin Columbia Nissan Service
What do you like about our products and services?

Jacob is always helpful and quick to get us scheduled in for services.
Report a concern   August 15, 2026 — Rated 10 out of 10 by J.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great

Report a concern   August 15, 2026 — Rated 10 out of 10 by Kimberley Helm Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great customer service and reasonable prices!
Report a concern   August 13, 2026 — Rated 10 out of 10 by F.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly staff
Report a concern   August 12, 2026 — Rated 10 out of 10 by M.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everyone I have interacted with at DF Nissan in Columbia has been amazing to work with. The service dept are all super respectful and kind. The sales manager and GM are also great to work with. Any time I’m on the lot they greet me and remember who I am and are happy to chat and catch up.

Report a concern   August 11, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendlyness
Report a concern   August 11, 2026 — Rated 10 out of 10 by Christopher Marlow Don Franklin Columbia Nissan Service
What do you like about our products and services?

Simplicity of getting in and out of service dept.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Tamara Windham Don Franklin Auto
What do you like about our products and services?

This is our 2nd purchase from Don Franklin Nissan in Columbia and I would highly recommend them. Having our Jeep delivered to us was a great experience. I signed the paperwork online on Friday and my car was delivered on Monday. 5 stars plus

Aaron McCloud is great to work with!
Report a concern   August 10, 2026 — Rated 10 out of 10 by T.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great staff. Always professional and friendly!

Report a concern   August 10, 2026 — Rated 10 out of 10 by John Eudy Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick and efficient.

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I always bring my car here for a tune-up. The staff is very kind and honest. They do the work fast and explain everything clearly. My car runs great every time I leave. I am very happy with their service. I highly recommend them to anyone
Report a concern   August 10, 2026 — Rated 10 out of 10 by Jennifer Ford Don Franklin Columbia Nissan Service
What do you like about our products and services?

Did a great job and give me my Military account everybody was kind
Report a concern   August 10, 2026 — Rated 10 out of 10 by P.D. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good people

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bernard Dunn Don Franklin Columbia Nissan Service
What do you like about our products and services?

Best Nissan service Center in America!!! Guys are trustworthy and on time. Goes beyond call of duty!
Report a concern   August 10, 2026 — Rated 10 out of 10 by David Daviess Don Franklin Auto
What do you like about our products and services?

I have two new Nissans my truck’s been unbelievable not sure about all the new stuff on a newer Nissan. Something seems to always go out.
Report a concern   August 4, 2026 — Rated 10 out of 10 by Karen Wethington Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly daddy service

Report a concern   August 3, 2026 — Rated 10 out of 10 by T.G. Don Franklin Auto
What do you like about our products and services?

Sales associates are great! Peggy Moss was and has been our sales associate for many years and we are very pleased with her. she goes out of her way to provide excellent service to her customers.
Report a concern   August 1, 2026 — Rated 10 out of 10 by Townya Ritzie Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everyone is very knowledgeable and helpful. It’s easy to get an appointment for when you want it.
Report a concern   July 31, 2026 — Rated 10 out of 10 by Kirk Walter Don Franklin Auto
What do you like about our products and services?

Informative. No pressure, that is very important to me.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Elizabeth Wilson Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly and professional personnel. They are expedient and efficient. Waiting area is clean and comfortable. They are good about keeping you updated when there is a wait time. Costs seem comparable to other venders.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Harold Scholl Don Franklin Columbia Nissan Service
What do you like about our products and services?

Professional services

Report a concern   July 24, 2026 — Rated 10 out of 10 by J.M. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy to schedule service and they are friendly. Also they let you know about any issues.
Report a concern   July 23, 2026 — Rated 9 out of 10 by W.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good
Report a concern   July 23, 2026 — Rated 10 out of 10 by R.L. Don Franklin Columbia Nissan Service
What do you like about our products and services?

All products

Report a concern   July 23, 2026 — Rated 10 out of 10 by Terri Howard Don Franklin Columbia Nissan Service
What do you like about our products and services?

Don’t have to sit and wait long
Report a concern   July 22, 2026 — Rated 10 out of 10 by William Grant Don Franklin Columbia Nissan Service
What do you like about our products and services?

treat's u as old friends.
Report a concern   July 21, 2026 — Rated 10 out of 10 by D.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick and professional

Report a concern   July 20, 2026 — Rated 10 out of 10 by Jane Hardwick Don Franklin Columbia Nissan Service
What do you like about our products and services?

Prompt, friendly, courteous service, very nice to deal with!
Report a concern   July 18, 2026 — Rated 10 out of 10 by Diana Greb Don Franklin Columbia Nissan Service
What do you like about our products and services?

It was good


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