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Customer Testimonials
Very kind and Courteous
Peggy was amazing. The whole experience was wonderful. Every professional staff.
The service manager provided excellent customer service…after dealing with another Nissan dealership in Nashville, it felt like I died and went to heaven at the Don Franklin dealership. It’s nice to see excellent customer service still exists!!
Service is always courteous and helpful.
Good service
Helpful friendly service. Love the vehicle .
Sales person Hailey was easy to communicate with and responsive. She made the experience pleasant and easy.
We really like the Nissan vehicles. We have owned several and they are very fuel efficient, roomy and comfortable. The cost is economical for the bonuses that come with the Pathfinder.
Good communication as I purchased online from a different
Blaine is an absolutely amazing salesman. He was gracious and extremely prompt through out the buying experience. I highly recommend him to anyone in search of a vehicle.
They are great
Fast and friendly service
No hassle sales team. Listen to what you want and locate for you and deliver on it. Most pleasant car buying experience of my life have bought 2 vehicles in last couple months. I highly recommend this dealership.
I have consistently experienced exceptional service at this location. The staff is always accommodating to my schedule and demonstrates a positive attitude. They take the time to provide thorough explanations, ensuring I fully understand the services offered.
They are always polite and helpful. It never takes very long at all. Have a comfortable place to wait with nice music. In and out just like you like. Hometown feel. Yeah Columbia Ky!
My salesman Brent McCloud was amazing. He made this process so easy, i wish all car deals went the smooth.
Real parts for my truck, not knock offs….
Fast, efficient service
Hailey was very attentive and helpful. Communication was sufficient but not over done. The buying process was fair and honest
Fast courteous service and all executed by folks that know what they are doing.
Fast and easy
Staff their knowledge and personalities. They take care of all our vehicles I wouldn’t go anywhere else.
Great service
Service was good
Always ready to take care of your customers.
I like the report I get after the work is done. Not just the bill
Quickly in and out on my lunch for oil changes
The staff are very knowledgeable and courteous, plus they were very efficient and helpful.
Very friendly and helpful and will find what you are looking for
The sales person and staff were very helpful, kind and professional.
I came in for routine maintenance. My engine light had come on the night befit. I was told the cost of running a check and agreed. My door to the gas cap wouldn’t open. When they fixed that, the engine light went off. No need for the test which is high for a senior citizen :). Also two filters needed to be changed. Asked my permission before they did I could not be more pleased!!!