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Customer Testimonials
Great place to come! Always top notch customer service, and professional mechanics!
Everything went about as smooth as anyone would ever want. Brent McCloud was awesome!
Always good friendly people and does good job and out pretty quick
I have always taken my car to Don Franklin in Columbia. I have never had any problems with my car. So the products speak for themselves. The service is wonderful! They get you in and out in a timely manner. The men in the service department are always kind and polite. They listen to what you have to say about your car.
Excellent service and love my vehicle
The service was very easy process to have done an agreat staff to work with We bout a rogue be for in new England an like it very much thank you First name removed
Professional
Quick oil changes and service and sales is great
Dependable vehicles reliable service honest people
Professional service and thorough work
This was the 13th vehicle I have bought from a Don Franklin dealership and the 4th from Nissan in Columbia, Ky. The GM and Sales manger are very professional and honest. I find it easy and stress free to purchase a vehicle from this dealership.
Everyone is friendly. I feel they go above and beyond to help their customers.
Exceptional, friendly and fast service. Sales associate was wonderful to work with and made car buying experience a good one for once.
The staff is great
Wonderful service work in a timely manner. All under warranty except oil change.
Everything
Nice place and people.
Everyone was very friendly and helpful. I feel like I got a decent deal on my purchase. They also gave me an IUO to get the car detailed and an oil change. (Due to the oil change light was on in the car.) The only negative was that they give no kind of guarantee. I think you should at least give a 30 day guarantee. I also looked at other places for a car that did offer some type of guarantee and one included a year of free oil changes and tire rotation. But, luckily for both of us I found my car at your dealership. It was a very good experience.
Like being treated as family
David was a very helpful salesman. He is the reason the deal closed
Friendliness. Great selection
That you stand behind both!
Easy appointment scheduling!
Good price and was in and out quickly
Everything!
Honesty and easiness of working with Brent and his associates!
Treated very nice by everyone, very efficient, been driving Nissan for several years. Hope to enjoy the new Rogue for many years. Thank you all for your help in purchase of 2026 Nissan
Putting the customer first and honesty.
I like your customer service & the way you keep your customers informed about any issues with their vehicle
Take care of your needs