- Phone: (270) 384-6426
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Customer Testimonials
The service attendants are very professional and helpful. I love that I can get a free car wash with my oil change!
Brent made buying a car easy and the staff stayed until after close to secure the deal. Very professional employees and they care about their customers. Would recommend to anyone looking to buy a car!!
They were very efficient and got job done faster than expected. Called just like they said they would do when piece came in.
Always friendly and helpful. Everything about don Franklin Nissan is wonderful
Great vehicle and very quick service. First time buying a vehicle online. I would recommend this place to anyone
Friendly competent personel
Super nice and speedy service
Friendly and knowledgeable service
Great service
Peggy and Ben are great to work with. Excellent customer service.
Excellent service and Blain was very professional and friendly to deal with, also had an awesome attitude.
Very friendly and professional staff. Peggy and Ben are the best.
Friendly service and great information about the car
We love Don Franklin Nissan in Columbia KY!! The staff is amazing especially Peggy and they are always willing to help with any questions or concerns! We have been purchasing our vehicles there for several years and have always been impressed and completely satisfied. They go above and beyond to help you find just what you are looking for in a vehicle at the best value for the money.
They weren't smarty used car salesmen. I felt I was being dealt with honestly.
Service is done on timely basis. Staff are very nice to customers.
Fast service
I had a mechanical issue with my previous Nissan Rogue and the service department provided exceptional customer service. At the time, I told my husband if I ever bought a new vehicle I would definitely consider Don Franklin. Due to an unforeseen accident (deer), I recently found myself on the hunt for a new vehicle. My husband reached out to a sales manager (Tim Hardwick) to let him know I was interested in purchasing a new Nissan Rogue. I was looking at a couple currently on their lot but had my heart set on a deep ocean blue colored one. He located one and brought it to the Columbia dealership later that afternoon. I asked to look at a pre-owned Nissan Rogue in Somerset and they also brought it to Columbia. I dealt with floor manager David Powell who also like Tim provided exceptional service. They both made me feel comfortable and answered all of my questions. I would highly recommend Don Franklin to family and friends.
Everyone is nice and helpful, alway go over the check list on the inspection and what they have found ,, I drive a lot of miles and they alway get me in and back on the road
Always quick and courteous
I like the product a lot. And the service is great
Peggy was wonderful to work with!
The warranty and sales associate in Columbia she was great!
I truly did love their help. They’re really friendly. They’re not very pushy. They’re amazing help
The warranty they offer, our sales associate Peggy Moss was the best I’ll be back with my teenage daughters when they turn of age.
Prices are reasonable service is quick and on time
Very Friendly service is great
Best in the business
Everyone is very nice and will help when needed.
Great service