Don Franklin Columbia Nissan
705 Jamestown St
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 23, 2025 — Rated 10 out of 10 by W.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Cheap and efficient

Report a concern   October 23, 2025 — Rated 10 out of 10 by Delaney Wilson Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are friendly and go into detail about what they’ve done. Their customer service is amazing.

Report a concern   October 20, 2025 — Rated 10 out of 10 by John Lewis Don Franklin Columbia Nissan Service
What do you like about our products and services?

I have always had excellent service from Don Franklin. There is no other dealership better than this group of people . They have always been honest and very helpful when buying or servicing our vehicles.

Report a concern   October 20, 2025 — Rated 9 out of 10 by Greg Rinehart Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly, prompt and very professional

Report a concern   October 20, 2025 — Rated 10 out of 10 by Jessica Vanarsdale Don Franklin Auto
What do you like about our products and services?

Don Franklin has an amazing selection of products and service is top-notch

Report a concern   October 17, 2025 — Rated 10 out of 10 by L.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

It is fast and convenient to get an appointment for an oil change.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Paul Mckenzie Don Franklin Columbia Nissan Service
What do you like about our products and services?

Product is good and services are good and friendly to deal with

Report a concern   October 17, 2025 — Rated 10 out of 10 by N.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Quick service on oil changes

Report a concern   October 16, 2025 — Rated 10 out of 10 by Debra Moon Don Franklin Columbia Nissan Service
What do you like about our products and services?

Staff in the service department are always friendly and prompt. I never have to wait long for an oil change and they are always willing to answer my questions.

Report a concern   October 15, 2025 — Rated 10 out of 10 by Bernard Dunn Don Franklin Columbia Nissan Service
What do you like about our products and services?

Best service Department in state of Kentucky! Guys are courteous, professional, fast and all around great guys. Glad we have a great service department at Franklin Nissan!!

Report a concern   October 12, 2025 — Rated 10 out of 10 by Dwayne Vanarsdale Don Franklin Columbia Nissan Service
What do you like about our products and services?

Love my car and will come again for service

Report a concern   October 10, 2025 — Rated 10 out of 10 by P.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always flexible to work me end with my work schedule. Prompt and quick at appointment and communicate any needs or a good to go report.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Larry Reeder Don Franklin Columbia Nissan Service
What do you like about our products and services?

On time and very courteous

Report a concern   October 9, 2025 — Rated 10 out of 10 by Jeff Smith Don Franklin Auto
What do you like about our products and services?

We like the price and Hayley sales person was great to work with.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Joe Cooper Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are a great bunch of people. I like all the services that they do.

Report a concern   October 8, 2025 — Rated 10 out of 10 by W.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The service manager is very helpful and pleasant

Report a concern   October 8, 2025 — Rated 9 out of 10 by Rodney Hall Don Franklin Columbia Nissan Service
What do you like about our products and services?

The best part of this service department is that they definitely get the job done. When they say it'll be done no later than whatever time they quoted you, it gets done(in most cases) earlier than advertised.

Report a concern   October 7, 2025 — Rated 9 out of 10 by M.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

The overall service. Got my Bluetooth working again.

Report a concern   October 4, 2025 — Rated 10 out of 10 by P.P. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Oil changes
Friendly dependable service
Respect from employees.

Report a concern   October 4, 2025 — Rated 10 out of 10 by Tasha Hardin Don Franklin Columbia Nissan Service
What do you like about our products and services?

The customer service is the best.

Report a concern   October 4, 2025 — Rated 10 out of 10 by William Wheat Don Franklin Columbia Nissan Service
What do you like about our products and services?

Every one was nice , polite, and work was done fast and satisfactory

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good service, personable staff. Well ibformed

Report a concern   October 3, 2025 — Rated 10 out of 10 by R.H. Don Franklin Auto
What do you like about our products and services?

Excellent customer service. Communication is very important to me and this exceeded my expectations.

Report a concern   October 3, 2025 — Rated 10 out of 10 by G.C. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Report a concern   October 2, 2025 — Rated 10 out of 10 by S.M. Don Franklin Auto
What do you like about our products and services?

Everyone there was super friendly and answered all our questions in a timely manner along with filling out the required paperwork on getting us out on the road with our new vehicle. Way nicer than Swope Toyota in ETown.

Report a concern   September 30, 2025 — Rated 10 out of 10 by M.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service dept is kind and courteous!

Report a concern   September 30, 2025 — Rated 10 out of 10 by M.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I am very pleased with everything.

Report a concern   September 30, 2025 — Rated 10 out of 10 by JW Youngblood Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everything about them is top notch from the sales team to the service dept. everyone was friendly and made me feel at home I can honestly say they are the best dealership that I have ever worked with we had a good experience and would recommend them to everyone. It was a bit of a drive for me but worth it.!

Report a concern   September 29, 2025 — Rated 10 out of 10 by Anna Pike Don Franklin Auto
What do you like about our products and services?

Very friendly people and not pushy in trying to sell me a car. I love my new Rogue and would recommend Don Franklin to anyone needing a new vehicle.

Report a concern   September 29, 2025 — Rated 10 out of 10 by S.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great fast service!!


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