Don Franklin Columbia Nissan
705 Jamestown St
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 4, 2025 — Rated 10 out of 10 by Tasha Hardin Don Franklin Columbia Nissan Service
What do you like about our products and services?

The customer service is the best.

Report a concern   October 4, 2025 — Rated 10 out of 10 by William Wheat Don Franklin Columbia Nissan Service
What do you like about our products and services?

Every one was nice , polite, and work was done fast and satisfactory

Report a concern   October 3, 2025 — Rated 10 out of 10 by S.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good service, personable staff. Well ibformed
Report a concern   October 3, 2025 — Rated 10 out of 10 by R.H. Don Franklin Auto
What do you like about our products and services?

Excellent customer service. Communication is very important to me and this exceeded my expectations.

Report a concern   October 3, 2025 — Rated 10 out of 10 by G.C. Don Franklin Columbia Nissan Service
What do you like about our products and services?

…
Report a concern   October 2, 2025 — Rated 10 out of 10 by S.M. Don Franklin Auto
What do you like about our products and services?

Everyone there was super friendly and answered all our questions in a timely manner along with filling out the required paperwork on getting us out on the road with our new vehicle. Way nicer than Swope Toyota in ETown.

Report a concern   September 30, 2025 — Rated 10 out of 10 by M.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service dept is kind and courteous!
Report a concern   September 30, 2025 — Rated 10 out of 10 by M.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

I am very pleased with everything.

Report a concern   September 30, 2025 — Rated 10 out of 10 by JW Youngblood Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everything about them is top notch from the sales team to the service dept. everyone was friendly and made me feel at home I can honestly say they are the best dealership that I have ever worked with we had a good experience and would recommend them to everyone. It was a bit of a drive for me but worth it.!
Report a concern   September 29, 2025 — Rated 10 out of 10 by Anna Pike Don Franklin Auto
What do you like about our products and services?

Very friendly people and not pushy in trying to sell me a car. I love my new Rogue and would recommend Don Franklin to anyone needing a new vehicle.

Report a concern   September 29, 2025 — Rated 10 out of 10 by S.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great fast service!!
Report a concern   September 27, 2025 — Rated 10 out of 10 by Cynthia Cassady Don Franklin Columbia Nissan Service
What do you like about our products and services?

I always have a good experience taking my car to this location.
Report a concern   September 26, 2025 — Rated 10 out of 10 by P.D. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great service

Report a concern   September 26, 2025 — Rated 10 out of 10 by Linda Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always friendly and reassures me when I ask questions about my vehicle. Thank you

Report a concern   September 26, 2025 — Rated 10 out of 10 by P.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Answer all my questions honestly and very friendly

Report a concern   September 26, 2025 — Rated 10 out of 10 by John Ford Don Franklin Columbia Nissan Service
What do you like about our products and services?

Very professional and friendly

Report a concern   September 24, 2025 — Rated 10 out of 10 by M.A. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Speedy and courteous service. Everyone is friendly

Report a concern   September 23, 2025 — Rated 10 out of 10 by T.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

On time and friendly

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly, cooperative and good at what you al do.
Report a concern   September 19, 2025 — Rated 10 out of 10 by Rebecca Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always friendly and fast service.
Report a concern   September 19, 2025 — Rated 10 out of 10 by Kim Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly

Report a concern   September 13, 2025 — Rated 10 out of 10 by L.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are fast and efficient and very friendly.
Report a concern   September 10, 2025 — Rated 10 out of 10 by T.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly service

Report a concern   September 10, 2025 — Rated 10 out of 10 by P.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Prompt, effective and efficient service; kind, caring and thoughtful personnel; honesty and integrity of the service providers
Report a concern   September 9, 2025 — Rated 10 out of 10 by Steve Runyon Don Franklin Auto
What do you like about our products and services?

I love doing business at Columbia Nissan with David Powell. He’s more than a sale person to our family, he’s our friend and we think of him as family!

Report a concern   September 6, 2025 — Rated 10 out of 10 by Natalie Pyles Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast, quality service
Report a concern   September 6, 2025 — Rated 10 out of 10 by Roger Gray Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everyone is polite and will answer any questions you may have.
Report a concern   September 6, 2025 — Rated 10 out of 10 by John Chicoine Don Franklin Columbia Nissan Service
What do you like about our products and services?

Always a pleasure to buy a car from peggy. My 6th consecutive car From Don Franklin Neison
Report a concern   September 6, 2025 — Rated 10 out of 10 by K.J. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Staff at this location go above and beyond when it comes to customer service.

Report a concern   September 5, 2025 — Rated 10 out of 10 by J.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Knowledgeable and friendly


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