Don Franklin Columbia Ford
576 Hudson Street
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 26, 2024 — Rated 10 out of 10 by Melissa Stone Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone at Don Franklin Ford is always kind, friendly, professional and efficient. I cannot recommend them enough!

Report a concern   January 21, 2024 — Rated 10 out of 10 by D.M. Don Franklin Ford - Service
What do you like about our products and services?

The do a great job. Always kind.

Report a concern   January 19, 2024 — Rated 10 out of 10 by Jonathan Strunk Don Franklin Ford - Service
What do you like about our products and services?

I enjoyed working with the employees.

Report a concern   January 17, 2024 — Rated 10 out of 10 by E.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Speed of service, although I didn't buy.

Report a concern   January 12, 2024 — Rated 9 out of 10 by W.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

A good selection

Report a concern   January 11, 2024 — Rated 9 out of 10 by John Tinsley Don Franklin Ford - Service
What do you like about our products and services?

Good people

Report a concern   January 8, 2024 — Rated 10 out of 10 by Melissa Williams Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Best place to get an auto. This is my second

Ross is the best

Report a concern   January 6, 2024 — Rated 10 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Don Franklin Columbia by far is the best dealership I have ever done business with. Go see Ross if you want a great experience with purchasing a vehicle.
We have our vehicles serviced there and they do a great job always with anything you need.
Thank you for your great service
Steven D Last name removed

Report a concern   January 5, 2024 — Rated 10 out of 10 by B.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Travis was great, still looking for a vehicle but he has been very helpful!

Report a concern   January 5, 2024 — Rated 10 out of 10 by A.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is the best!

Report a concern   January 3, 2024 — Rated 10 out of 10 by John Shuffett Don Franklin Ford - Service
What do you like about our products and services?

The staff is friendly, courteous, knowledgeable, and available. When we needed to improve the city's fleet, Don Franklin Auto ensured all our needs were met and we've had zero regrets.

John Michael Shuffett
Greensburg Mayor

Report a concern   December 31, 2023 — Rated 10 out of 10 by Joe Morgeson Don Franklin Ford - Service
What do you like about our products and services?

Service is top tier

Report a concern   December 31, 2023 — Rated 10 out of 10 by K.K. Don Franklin Ford - Service
What do you like about our products and services?

The service department is just easy to deal with.

Report a concern   December 31, 2023 — Rated 10 out of 10 by James Cook Don Franklin Ford - Service
What do you like about our products and services?

Service was great on time and quick turnaround

Report a concern   December 16, 2023 — Rated 10 out of 10 by S.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

They try very hard to get you what you want

Report a concern   December 14, 2023 — Rated 10 out of 10 by Byron Watkins Don Franklin Ford - Service
What do you like about our products and services?

Was able to get oil change at great price!

Report a concern   December 9, 2023 — Rated 10 out of 10 by Sharon Hardin Don Franklin Ford - Service
What do you like about our products and services?

Very professional and friendly

Report a concern   December 6, 2023 — Rated 10 out of 10 by R.S. Don Franklin Ford - Service
What do you like about our products and services?

Quick service

Report a concern   December 5, 2023 — Rated 10 out of 10 by Wendell Garmon Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Being able to communicate

Report a concern   December 5, 2023 — Rated 10 out of 10 by Jermey Benson Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Being able to communicate

Report a concern   December 5, 2023 — Rated 10 out of 10 by O.V. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great people. Great service. I have told several people how I received the best treatment

Report a concern   December 5, 2023 — Rated 10 out of 10 by Joseph Sykes Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam is a very aggressive salesman and it's a good thing in this market. I just wish he had what I wanted

Report a concern   December 5, 2023 — Rated 9 out of 10 by S.S. Don Franklin Ford - Service
What do you like about our products and services?

The people at the desk were friendly and helpful. It didn’t hurt that my issue was still covered by warranty which was great to discover.

Report a concern   December 2, 2023 — Rated 10 out of 10 by N.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Love the warranties, customer service and no hassle way of buying a vehicle.

Report a concern   November 29, 2023 — Rated 10 out of 10 by R.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Hometown service

Report a concern   November 28, 2023 — Rated 10 out of 10 by W.B. Don Franklin Ford - Service
What do you like about our products and services?

All of it

Report a concern   November 23, 2023 — Rated 10 out of 10 by S.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The quality of service I received when purchasing my used vehicle was wonderful. Jordan Mann went out of his way to help me find a vehicle that was within my price range and great quality. He made the experience easy and kept me at ease the entire time explaining the process as we went along. I will always recommend anyone to work with Don Franklin and they should be proud to have Jordan on their team!

Report a concern   November 22, 2023 — Rated 10 out of 10 by C.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Everyone was extremely friendly. Our salesman Adam was polite, knowledgeable,patient, and all around great person. No one pressured us. We are very happy with our purchase.
Thanks so much.

Report a concern   November 18, 2023 — Rated 10 out of 10 by C.K. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great customer service

Report a concern   November 17, 2023 — Rated 10 out of 10 by Carlie Franklin Don Franklin Ford - Service
What do you like about our products and services?

Love this dealer ship


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