Customer Testimonials
Helpful
Your salesman Chuck Young was very helpful and straightforward
Good friendly service
I can send my wife to Don Franklin in Bardstown to have our Traverse serviced and know they will treat her right.
Salesperson
I have been doing business with Franklin Bros for a lot of years.. the lady in charge of service.. her name is Jenna. Is so wonderful to work with… she is very knowledgeable and helpful and that is probably the number one reason that I do business there.. I am handicap and she helps me make decisions and advises me and I trust her advice.. She is very thoughtful and I know she treats other customers the same way…Jenna is probably the best customer service person you could have.. She was the biggest reason that I bought my last 3 new vehicles there in 10 years was because I knew I could count on the service ..the Quality… and the help from Jenna.. Phone number removed
Friendly professional service.
Quick friendly service
Great to deal with
They are good quality
They were fast and very friendly
That everything can be done in one visit
My service is always done quickly and I feel the job is done well. The staff is very friendly.
Great service friendly staff.
Rapid service for a nail in my tire. Reasonable price for fixing it. Friendly and reliable staff. Love Franklin Auto!
Professional, courteous and quick service for such a busy business.
Customer service Jen is the best!
Fast and simply
Awesome service
Nice to deal with
Do a good job
They keep you updated on what’s going on with your vehicle
Your service is and always guaranteed. When you think something is not done right they will show you what they did and explain it so you understand. They take time for every customer even though they are always backed up with so many customers in line.
I can always get my car in really quickly when I need them too and they do such. A wonderful job and everyone is always so nice.
Jenn is an excellent. She is always helpful and is very focused. She doesn’t miss a beat.
Worked my suburban in at the last minute for an oil change. Quick responses. Professional
Great and efficient service
Harley the salesman was great and like the inventory
Service was fast & associate at the front desk was super friendly and helpful!

Always polite and helpful.