Customer Testimonials
Friendly, fast service while you wait
Professional
The Don Franklin Family auto service department is upfront with their costs. The entire team of salesmen, service department and management are excellent!
Very professional
Great service always great about setting appointments whe
N we need it
Harley is a great salesperson.
Service is good and I appreciate they help me keep track of what needs to be done to keep my warranty updated.
The friendly attitude
The personal touch .
Parts and oil change always helpful, good people.
We drive an hour from Louisville for the service department oil changes at don franklin bardstown! Helpful team, scheduling is convenient and they are so professional.
The employees are pleasant and helpful.the time you have to wait for service is excellent.
Easy to make a service appointment, quick friendly service and a bonus car wash!
Always courteous and helpful.
Our salesman Tanner Richmond made buying a pleasant experience instead of a chore. I was nice not having a pushy salesman. It also helps when you get the best price on a new car too. Thanks Don Franklin in Bardstown.
Mark and Jen in Service have been excellent to work with! I am very thankful for everything they have done to help us with our vehicle!
They hold up well.Also great warranty,On new vehicles.We also like your service dept.
Customer service
The service Department treats you like family. They are fast, complete, and treat us like we want to be treated! A smile goes a long way in the world today!
Quick
Very quick very nice to all the customers And whenever I call, they get me right in on my appointment
why would you go anywhere else with that smoking hot service manager you have in Bardstown.
Very friendly people ,the job is always timely.. They keep.you informed of the orogress.
The people were very helpful was nice service was great
Every thing
It was fast and respectful
Reasonable priced with friendly people.
Very quick and attentive
Everyone there is nice and I never have problem getting appointment with my oil change.
Every new car I have purchased has been through this dealership. They are always professional, courteous, and friendly. I have never had an issue with the sales, parts, service, or financial department's personnel that I have had the pleasure of dealing with. I would highly recommend this dealership to anyone and everyone, and I have! Love this place!
Jena was very helpful seemed to genuinely care