Customer Testimonials
Good service
Jen was very helpful and explained things to me. That want I like great customer service.
Very friendly staff, sales and service, Devin Boone went above and beyond
Was really helpful and quick response
Jenn she is great very helpful and will go above and beyond to make it happen
Great Customer Service and very knowledgeable people
I didn’t have to wait long for a oil change
Nice rides and great customer service
Plenty of options. Process is easy to get a car from another location. Transparent sales process and amazing warranties on certified vehicles
The courteous and knowledgeable staff. Very aware of my time and needs. Reasonable prices especially vs Louisville dealership. I am absolutely thrilled to have found Don Franklin.
Jen V was over the top helpful. OVER THE TOP
Friendly Good customer service
I have always been treated good over there the wait is not really that long
Friendly staff and expert service
Loved the first Buick encore I first bought but it was totaled from an accident wanted another just like it and Devin Boone made that happen
My experience there was very good. The service was quick and reasonably priced. The people were professional and courteous. Thank you folks at Don Franklin!
Quick service
Fair and honest
The product was what I wanted-/Good quality with comfort and dependability. The salesman seemed to understand what I wanted. He was very patient and did not pressure me. He explained things well and told me the final cost. He offered to help me later and actually did that on another day. I enjoyed talking with him too.
Very helpful with everything and quick on oil changes
Best service ever
Friendly and helpful to a out of town customer who is from Michigan.
Keep up the great job!!!
Lauren has taken good care of my last two routine service visits. Very pleased.
Competent mechanics.
Jenn has always been so efficient and accommodating.
Very professional service. Knowledgeable staff. Very courteous employees.
They went out of the way to make our buying experience, a success. They were so helpful and went out of our way to get a need to get a great interest rate. Hands-down best Chevy dealership I’ve been to.
I trust your service managers and mechanics recommendations and work
Great employees very helpful and very courteous always smiling and happy.
Got vehicle in for service very quickly, staff very professional, prices were reasonable based on gas, oil, and everything else increasing in prices.
I didn't have to wait long for car. I liked that I could check status of car on phone.
All in one day and had great service