Customer Testimonials
People are very nice and courteous. I wish you had later hours for service or open on Saturday. It is hard to get in during normal business hours.
The quick and fast service with respectful employees
Salesman josh was great to work with. Friendly and did not pressure me into buying anything. The financing department was also very friendly and smooth process.
Love the friendly people at both stores I’ve been to, highly recommend over any other Auto dealer..of any brand.
Everyone was friendly and helpful.
Always great service!
Fast & friendly
Everyone is so helpful and fast to get the vehicle taken care of upon arrival.
David Brown has been friendly, accommodating, responsive, and patient.
Salesman Trey Price has helped me on both vehicles I have bought from them. And always have a great experience with the process. And goes out of his way to make sure I get what I want. THANKS AGAIN TREY
Jena is always helpful & answers any questions we have! She gets us scheduled quickly too. Service on the vehicles is always done good!!
Great service and good product.
Friendly, and on time for service
Smooth process making appointments and dropping off vehicle for service.
Friendly staff
Excellent customer service
No complaints from me. Always polite and efficient.
Helpful and friendly staff. No pressure. Just good service.
Good people good service
Everyone is very friendly and nice. The service is quick.
It looked like you washed my car and sprayed air refresher in it. I was pretty impressed.
Very friendly staff and great to work with. Kept me informed and updated on all the developments and issues that I was having done with my vehicle
Extremely good service in personnel knows what they’re doing
I am treated as if I owned the place.
Polite and knowledgeable
Close to home.
Everyone is so nice. They update you when your car is being serviced. Trey Rrice sold me a suv He answered all my questions. Very very polite. Everytime I texted him about something he always answered me.
Quick and friendly service
We had good service at Don Franklin in Bardstown, although when the vehicle was done we were not informed and I did not know it was finished until I went and asked about it. I have purchased several vehicles at Don Franklin dealerships and will continue to do so. It was difficult to get an appointment for an oil change in Bardstown and I had to wait 3 weeks to get in, making my scheduled service late. We recently moved from Somerset and I really liked working with the staff there. Since there are several Don Franklin dealerships in town, it was always very easy to get an appointment for exceptional service. Someone at the dealership in Bardstown told me on the phone that Don Franklin owned an oil change location in town. If so, that would make it easier for me to schedule my regular service.
Good people