Customer Testimonials
Fantastic customer service and great product.
Our three grandchildren were so surprised and thrilled to receive their new TRECK bicycles.
Thank you so much to the staff.
Good no fuss friendly service
Wonderful and knowledgable customer service!
Always a pleasure to see these people. Very friendly and responsive. Extremely satisfied with the product and the service. Have been using the bike for almost 2 years and no concerns at all.
Great team
You guys rock - helpful advice, friendly staff
The guys at the show were genuinely interested in fixing the bike and chatting to us to find out what happened. They were friendly and chatty with the kids too.
Excellent service and advice. Good range of stock or parts are ordered as requested. Very helpful staff in Corey and Ben. I always get my bikes serviced by Corey and he does a great job.
comprehensive range and knowledgeable staff
Lovely staff who are very helpful and knowledgeable.
Great customer service
Amazing help and service for part I was needing and hard to find. Awesome staff member went out of his way to help and ship part even though I did not purchase my bike from them. Don't get this level of help and service much anymore. Will definately be using them again! Tx a bunch!
Quick and easy
Great service.
I was looking around for tyres for my Electra bike and phoned the Ballarat store who arranged for the tyres to be shipped to Adelaide the next day.
Will definitely come back again for other gear.
Thank you!
Cycle scape went above and beyond to get me the bike I needed. They were very professional and friendly. Would highly recommend them to anyone.
Personalized service and great advice
Service and trustworthyness
Excellent and professional service and response to questions, parts requests, warranty returns.
By far the best bicycle shop in Ballarat with the best mechanics, just needs a coffee machine and barista.
Great service, very knowledgeable
Friendly guys that listen properly. Reasonable prices. Best place for service in bendigo. Quick turnaround too if you need repairs for your kid’s bike that has been ridden over too many dirt jumps. Thanks Corey
Very helpful team members and great service
Very helpful on the phone
Friendly service, easy to order a product in and then they called so I could pick it up. Great service and great products
Staff friendly, helpful and knowledgeable
Swift friendly and efficient. Great mechanic.
Callback after a previous mediocre review was appreciated. Also want to collect my bike tomorrow😀.
Great service by Ben
Very friendly and helpful assistance.
Love the service and product form the entire Cyclescape team at both stores
Great service willing to help with unusual requests. Friendly and helpful staff.

Matt was fantastic to deal with, he went out of his way to secure a Wahoo Kickr for me and to ensure he got it for me in time for a trip via Ballarat.