Customer Testimonials
Great service, always friendly & love the trade in for old bikes that go to those in need.
Such friendly and prompt service!
Efficient, great advice and friendly
Very happy with the service!!
Excellent service
Good value products and helpful service
Good Trek dealer, great service
Expertise from Phil! 😁
Fantastic service and friendly staff
Outstanding service from Ben & the whole team. Especially when a routine bike service found a major issue, but the problem was quickly resolved & my bike has been upgraded as a result! Win win!
They were responsive and fast in terms of providing service to customers.
Best bike shop in Ballarat.
Very helpful service.
You are very friendly and accommodating
Customer service and staff are just amazing. It makes all the difference
Really pleasant customer service and the service provided made my bike go perfectly!
Helpful service by people who know what they are talking about
Great service
Great friendly service and excellent product knowledge. As always another top job by Phil.
Friendly, helpful staff that were happy to offer me the product I wanted at a promotional price even though the promotion wasn’t starting until the next week. Didn’t have to tell me this but they did. Excellent customer focus. This is my LBS from now on.
Friendly customer service, best mechanics in Bendigo.
Friendly Staff and a decent range of products in store. Fantastic bikes
Excellent premium bycicle service
Good advice , Have bought before but disappointing one staff member Steve recommended a smaller size bike for me which would have been incorrect for me.Matt resolved the issue.
Impressed you could actually go for a ride on a store e-bike before buying to see what it was like.
Two other stores in town showed not much interest and only tried to sell me a cheaper bike.
Both stores didn't seem interested.
Good communication
Friendly and helpful customer service
Customer service couldn’t be any better! Wouldn’t shop anywhere else.
Always ready with good advice and prompt service.
Unmatched knowledge on all things bike.
Everything. Love my trek bike and all the support regardless of what brand the bike is that you take in for repairs. Nothing is too much trouble. Thanks Ben and team.