Customer Testimonials
Friendly service
Had my bike serviced, problems were fixed and products still under warranty were replaced without any issues.
Great customer service and products are all very high quality
Prompt , friendly service. They were excellent about online booking mistake and got my sons bike in for a major service in the busy time of the year.Explained everything in good detail about what they had to do and the work they did was top notch
Fantastic staff, good product
Great product , accessability and knowledgable service
Great customer service
Your service has fantastic. Getting our three kids out racing for state champions. Helping our older son out with all his bike needs at the last minute with days out from racing is very much appreciated
Friendly, knowledgeable staff. No BS
Great product and very friendly knowledgeable staff. I have never had a bad visit to this store.
already have recommended it to people. staff very knowledgeable. the only things i'd wish they told me when i first bought my bike was that I need a special pump and that there's a special bike lube and cleaner for the chains. otherwise, 10/10.
Everything. Love my trek bike and all the support regardless of what brand the bike is that you take in for repairs. Nothing is too much trouble. Thanks Ben and team.
Great service, always friendly & love the trade in for old bikes that go to those in need.
Such friendly and prompt service!
Efficient, great advice and friendly
Very happy with the service!!
Excellent service
Good value products and helpful service
Good Trek dealer, great service
Expertise from Phil! 😁
Fantastic service and friendly staff
Outstanding service from Ben & the whole team. Especially when a routine bike service found a major issue, but the problem was quickly resolved & my bike has been upgraded as a result! Win win!
They were responsive and fast in terms of providing service to customers.
Best bike shop in Ballarat.
Very helpful service.
You are very friendly and accommodating
Customer service and staff are just amazing. It makes all the difference
Really pleasant customer service and the service provided made my bike go perfectly!
Helpful service by people who know what they are talking about
Great people always willing to help and prompt service already have recommended to friends