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Customer Testimonials
Team member explained the work that was completed and asked if we had any questions.
Great service! Located the right tires for my bike. Prompt installation. Reasonable price.
Very knowledgeable and helpful mechanic and other employees!
The service was great!
Very clean office, excellent customer service.. Took individual time to discuss and personalize the product for our need.
Friendly and helpful staff
My Trek DS3 is a very smooth riding and pedaling bike.I really am enjoying it with all the quality features.
Very helpful and friendly staff.
Very welcoming upon entering the store
It’s super easy to just take my bike in for a simple repair of a flat tire!
Ordered via phone call, and product was delivered from another location in a reasonable time
Clean and tidy location, great staff who are friendly and helpful.
Friendky knowledgeable staff. Need more woman shorts!
Tyler was great. Excellent, friendly service. Took the extra time to walk me thru options and answer all my questions.
Polite quick and good service
I needed a derailleur hanger and you had it in stock.
Nice, helpful, searched other stores and alternate product brands to solve my problem.
The staff - Jose was extremely helpful
Great people, always have had great friendly service.
Staff is very helpful and kind.
Dave was very helpful and knowledgeable about the mount and bag selection and recommended another Freewheel store for the correct part
Friendly and knowledgeable service
Staff is very friendly and knowledgeable
You guys are awesome. This is my 2nd new bike purchase and I’ve had you guys do all of my new maintenance/new parts on my winter bike. Nice Eagan location.
Name removed
Great service - great people!!
My first time at Freewheel Bike and I had a great experience! Dave was very helpful and patient as I worked through buying new road cycling shoes and mechanic Jason put in the time to get my cleat positions correct on the new shoes. For the last 15+ years I've only gone to Erik's but their customer service has really fallen off over the last year. I am very happy to have found Freewheel and look forward to being a long-term customer!
Friendly knowledgeable staff, pleasant store to shop.
Great people
Knowledgeable and helpful staff 🙂
Easy to schedule and notifications were appreciated. The people I came in contact with were all fantastic.