Customer Testimonials

Mike Weiss at Bloomington is very knowledgeable and has fantastic customer service. Thanks Mike!

Very knowledgeable and friendly staff

Fabulous service! Very friendly, helpful, knowledgeable, and prompt.

The entire staff was very friendly, helpful, respectful and professional. Any question I asked was answered directly or by the next consulted staff member as no one left a question lingering. And, as expected, everyone likes to talk “bike” when entering a bike shop and the staff didn’t let me down at all - they indulged my interest in discussing old, current and new tech for bikes as I am pondering the benefits of upgrading my older gear. And I was impressed to see Orbea stocked in the store. Overall, the staff and products are great and it was really nice to spend time in a local bike shop again. Thanks!

Great service focus. Very knowledgeable and excited about biking generally. I called back with a question about the bike, and the put a mechanic right on the phone who gave a thorough response.

Staff was very helpful and friendly.

Your sales person was very good.

Friendly knowledgeable people

everything ! Bike rides great!!

Awesome people work at freewheel

Helpful and speedy quick.

Great customer service and fair prices.

We came in for a gift certificate and got what we needed

I like my Trike and Christian and everyone in this store was great and is pleasant when I have been there. I had great service. Thanks, Christian and others. Keep up the great and friendly work there.

Knowledgeable staff

I'm a long-time customer. I've purchased many bikes at the Bloomington store and you do all my bike repairs/service. Chris and Mike are great.

The service person knew exactly what I needed AND they were in stock!!

Prompt friendly knowledgeable

High quality parts and service

Mike was knowledgeable and super helpful and my service work was turned around really quickly.

Helpful staff and great bikes.

Very knowledgeable salespeople but still friendly and seemed happy to help educate us regarding purchasing an electric bike! Would definitely recommend!

I love your store! Great service, great customer service, what else can I say?

Knowledgeable employees
Good prices

The amount of time and knowledge all staff were willing to share. Tim at the Bloomington location especially. There was no pressure to buy, just information and friendly conversation.

Friendly staff

Service

Friendly and helpful staff working on repairs.

Work was done right and earlier than expected.

Sell solid products, but the staff are very friendly and not trying to oversell just show the options you “could” have.