Customer Testimonials

Friendly service, and had what I was looking for.

Very helpful. Helped me replace studs on my wrathchild tires

On line chat and pre order-
Kevin knowledgeable and helpful

The staff was very helpful and patient as they answered ALL of my questions. Also, having the option to put a down payment and reserve a bike for a few weeks was great! And initial, effective email correspondence helped ensure we were on the same page! Combined this made a great customer experience

friendly and professional.

The guys knew and used the product.

I came in looking for pedals, but wound up getting boots (which was more what I’d prefer.)

Their knowledge and low pressure was great. I can’t say enough good stuff about the team at Freewheel.

Great service!

Fast service, good communication

I'm willing to try products that will make my rides enjoyable and improve my performance. i bought 2 new different type tubes and next year, 2022, 2 different size tires to go with tubes.

thanks from the tip Graham gave me.

Regards

Nice store. Lots of bikes and accessories. Clean and nicely organized.

I love the service I get at Freewheel. They take the time to be helpful and explain what they are doing. Great job!!

Performed quickly! Lots of good people!

Great selection and inventory of the parts we needed, friendly and courteous staff!

Number 1 service

Freewheel is a great shop based on my experience. Staff is friendly and knowledgeable. They have been able to do quick mechanical things for me on the spot without an issue. They typically are well stocked - and if they don’t have it at one store it might be available at one of their many nearby ones.

Went in to have the rear derailleur adjusted. It was done quickly and the staff was very friendly and helpful.

Mike is the bomb - been there for years and knows bikes inside and out. great service and always helpful.

Long-time customer. Chris and the staff are very helpful and timely in servicing my bikes and in suggesting products that I would be interested in.

You normally have what I need and what I want regarding bike products and service.

Very helpful!

Convenient location, had quality seat, grips and pedals we needed. One stop shop and friendly service. Excellent price too.

That you actually have parts and the website is up to date on stock.

Great, knowledgeable, helpful service.

Amazing customer service.

The employees.....First name removed is always so knowledgeable and helpful.

These guys are the best! Can I give more than 10?

Great follow through with customer service, great selection of products, very thorough explanations by mechanic Mike on why maintenance is needed.

Great products and service!

Great responsive service with intuitive service department and fast friendly turnaround. Thank you freewheel for keeping me on my bike! -T

I brought in 2 fat bikes for tune-ups. The staff at freewheel raised the bar on customer service! They went ABOVE AND BEYOND expectations to help get my bike back into optimal riding shape. They were not pushy and educated me on the bike components and my options. I really appreciated their approach and expertise. Pricing was fair and the work was done quickly and they called me along the way with any questions. A++++ other companies need to take notes, this is how to run a business!