Customer Testimonials
Everyone there is very friendly
Good communication and willingness to help solve my mechanical issue.
It’s the people that make your business worth dealing with.
They found the car I wanted with everything I needed and wanted and more. The only bad part was they would not come down on the price at all. But I love my car!!
I’m very pleased with my Rogue as have had no issues with it. Everyone at Don Franklin is always nice and helpful.
Just purchased a new vehicle and the service was awesome, salesman was great and everyone involved was extremely nice. I suggest getting a great deal!
Each member of the staff that I have encountered, has been courteous, knowledgeable, & professional. These are all traits that are very important to me.
Very friendly and came out and talked to me what the issue was and fixed it . Great customer service
friendly Very kind and always came into waiting room letting u know no how u are is going on. I have yo lots of cars service department and this dealership is the best.
Courtesy and quick service
Quick service and professional
Wait time was great!! Only been twice for service and both were quick! Waiting area was comfortable also.
Friendly sraff and fast service
Always professional and satisfied with my service at Don Franklin Toyota of Corbin, Ky.
Professional, honest
Friendly and professional staff.
Dan was professional and friendly. He worked with us for
scheduling to have the work done. They completed it when quoted and kept in contact about the progress. We were very pleased.
I enjoyed the ease of scheduling my appointments and they willingness of the dealership to take care of my vehicles.
Good friendly people to work with and professional
Great service
Tim wells is my best friend, no matter where he works. I will buy off of him!
Love my new van and Terry Creekmore is by far the best salesman I have ever dealt with!
Friendly staff
Your service tech Travis’ customer service is amazing! He went above and beyond to ensure this family traveling through to Myrtle Beach, was able to get there to visit our Coast Guardsman for Thanksgiving. The alternator went out, plus there were no local rentals vehicles available during the week prior to Thanksgiving. It looked pretty bleak, like we were going to be stuck in a hotel for the holiday. However, Travis helped us to get a rental so we could spend Thanksgiving with our Coastie and family, and the Don Franklin Ford service techs got it fixed by the time we returned. My favorite service is your employees customer service!!! I’ll be back to this dealership for my next Ford. Thanks to all for your making this happen!
Great service staff
Quick and easy
Not pushy. Did what I asked.
We had a serpentine belt shred while we were traveling through the area. The service department was very friendly and helpful. They diagnosed the problem and had us back on the road in about an hour and a half. They really went above and beyond to help us out in an emergency situation.
Ease of scheduling online or by phone. Quick in and out for service. Nice waiting area with free coffee.
I’ve purchased 5 vehicles over the years and I appreciate the extra effort for the staff but also the special discounts for military. They truly try to find every customer a vehicle. Our salesman Brandon was very knowledgeable of Kia dealership and answered our questions promptly. He was the perfect balance, knowledgeable but not over bearing or pushy. He was attentive and courteous.