Customer Testimonials
Staff are friendly and and helpful. They know what they are talking about. There is a nice selection of top quality products. The stock reflects a good range of outdoor products.
Good quality.
Knowledgeable staff
YOu carry the best brands and your staff are always super helpful!
Exceptional customer service
I like that you're a local place where I can get expertise about cycling and camping as well as the gear I need to enjoy those things. I like that I can go in as a novice and not be pressured to buy a level of equipment I do not need.
Great selection and knowledgeable staff
Everyone working there is super knowledgeable and friendly!
High quality , intelligent with an eye for fashionEverything I want in outdoor gear and wear
Great quality products offered and very knowledgeable staff.
Excellent bike service
Today we purchased two bikes and accessories from Wild Rock. The service was amazing! We cannot say enough positive comments about our entire process! From talking and ordering our bikes with Brayden, to dealing with Alex and Rachael today. Thank you all so much!
Quality products and informative sales staff.
Great people, great gear
Great products, friendly and knowledgeable staff - couldn't ask for better!
Good quality and good customer service
I have always liked the quality of the products I have purchased over the years, from bike and bike gear, hiking and camping gear and clothing for all types of activities. Staff has always been knowledgeable about the products and very congenial and accommodating. I have not purchased anything since last fall due to the pandemic and not really needing anything during the winter. But yesterday I was very happy that the store was open for instore shopping. I had perused the website for clothing needed for an upcoming multisport trip to NFLD in August and was most happy to find the jacket needed which I was able to have set aside until I visited the store to pick it up. I had also made a list of tops I had seen on the website and that made the task easier for Brigitte to find them for me to try on. My husband found shoes while I tried on clothes. Brigitte was wonderful as was the gal who assisted my husband with shoes (don't know her name, sorry). When I have needed something specific, I have never been disappointed when shopping at Wild Rock.
John Hunter’s customer service and knowledge was excellent.
Bike and ski staff are always very helpful and knowledgeable.
Well organized and presented.
Price is price so that will always be important.
Some with service guy and he was awesome.
Good selection, at reasonable prices plus price matching
The staff is very helpful. The store has a good selection of quality products. Please continue to avoid cheap (Canadian Tire) products.
High end products.
Awesome service thank you
Everything in the store is high quality and the employees know their products. Everyone is super helpful and friendly.
Good quality products. Hate the new store design.
Great product and service
I always know I can get bike advice I can count on and that takes into account my personal needs! I also saved money ordering a trainer for my bike from you even with shipping to Toronto. I miss being able to swing by the shop but am so happy to still be able to support from afar.
Quality products
Quality
Kieran, Scott, and wild rock staff/crew.
Informed staff
Impossible to find Bontrager Backrack Deluxe Large MIK in Toronto stores. Arrived next day via Purolator. Fits my large frame Trek perfectly.