Customer Testimonials
We the fact that your business is personal and works hard at costumer service. You adhere to timelines given and deliver the service promised
Your staff are amazing!!!
we had a "no sweat" rental experience... thanks..
I’ve always enjoyed supporting locally owned businesses.
Friendly staff actually care about the customer and excellent bike service.
You have the friendliest and most helpful staff that have good knowledge of stuff available in your store. From skiing to kayaking to camping there is a good range of products for my needs.
Knowledgeable and caring staff, I even got some great tips when I bought my kayak paddle. Returns with no hesitation.
The customer service.
Super friendly service. There was a miscommunication regarding the availability of a product and the gentleman taking my order was very accommodating, making sure I had a positive experience with them. I could tell my business as a customer was highly valued. When I got there to pick up my item, I had card some card issues. The lady who checked me out was very patient with me while I sorted out the issue.
All around great experience shopping at Wild Rock!
Jon at Wild Rock was very helpful and quick to respond!! Loved going through a Canadian supplier rather than on-line through the States.
everything :-)
Professional knowledgeable staff
They do what they say they'll do...!
Helpful staff
Excellent selection
Price matching
Was easy to book. Like the flexibility of drop off even though I brought it right on time. Like him going over my bike while I was still there. Explained possibly parts needed and costs. No surprises. Was happy to see my bike sparkling clean to pick it up. Thank!
Yesterday I went wild and got a Kayak for Doreen and a crazy Norwegian knife for kindling why? because First name removed is in mourning and I want to help the grieving. I also meant to recommend to him Last Tango in Paris, a film all about mourning. Please pass it on to him whoever you are. Oh don’t ask why!
Despite the business pressures of COVID you were able to quickly address my bike service needs and it's truly appreciated.
The service on my bike was perfect. Quick and easy. I love going to the store with the great smooth service that you provide, the friendly people that work with you and the knowledge that they have to share with me.
Quick text response from online order. Found company overall has the customers best interest. I like that they support Canadian makers along with using Eco friendly products.
Excellent service. Quick response and delivery to NL. I will definitely recommend to my friends.
Excellent stock
Quick shipping
Great service
Friendly, helpful, knowledgeable staff. Excellent quality products and very fair return policy keep me coming back. This locally owned and developed business has a well-deserved and long-standing reputation for integrity, transparency, and strong return investment in the community - Wild Rock has worked hard to ensure their paying customers are well served and also to raise awareness (and funds) to assist those who are struggling with addiction, homelessness, and mental illness. Wild Rock’s store location in the downtown core helps keep the downtown area a pleasant place to shop.
Great selection of outdoor paddling and camping gear. And bike gear. Like Patagonia and Artrx brands.
Great service, good selection
Very friendly and helpful service. Did a great service on our bikes.
Quality, focus on outdoors
You carry a wide range of quality brands, price match and are always very friendly and helpful when it comes to deciding on gear.
great customer service. Friendly knowledgable
Helpful and speedy
Quick, efficient and friendly
You really do care about the environment and social justice issues. Service is great and you stand behind your products.