Customer Testimonials
Products are good quality, staff are knowledgeable , helpful and friendly
And as a business your community minded inclusive approach helps to build a better more compassionate community
Which resonates with my own values
My partner reminds me of the Quakers who came to do good and did well because of their values
I think your business does good and I hope you are also doing well
Every time I set foot in Wild Rock there is always someone ready to help, they aren’t pushy at all, they are just there to answer questions. You can truly see they enjoy their jobs there and this makes for a pleasant experience while shopping. Thank you Wild Rock for outfitting us for our Honeymoon!
Great staff and large varied inventory.
Good quality clothing discounted in the basement.
Knowledge staff, and service is always excellent.
Great service by First name removed and Jenn on short notice, and solid advice on product choice.
Great selection of goods, and always a staff member available for assistance. I was capably helped by Rachael in the store.
The high quality of your products and your friendly helpful staff
The staff was very friendly and helpful, but not overbearing after I had been helped and wanted to continue to browse. I had been researching a barrel harness online and was happy to support local when they had what I was looking for in stock!
Fast, knowledgeable service
Friendly staff
Knowledgable staff
Willingness to help
Good quality products
The store has a great feel to it.
Kind of a warm and inviting feeling
Good selection and helpful staff.
Staff!!
Good customer service
Staff knowledgeable and very helpful
Quality stuff,good service.
Good quality pieces.
The products I purchased are of good quality and comparably priced. The service was excellent.
My salesperson,Tristan, was knowledgeable about the products, sun hat, sunglasses, and pair of Yaktrax, I was looking to purchase. Tristan took time to explain different features of the products, especially the sun hats. The cashier also handled my transaction in a polite and helpful manner.
Everything, my favourite outdoor store anywhere. Very knowledgeable. You always have what I need/want and you always have a smile for me when I visit. Thank you, job well done… again :)
Everything. Fantastic product & customer service.
Thank you. Loved the experience. Name removed.
Excellent quality and friendly service.
Very good personal service and resolution of issues
Great selection of products but better than that is the extremely helpful staff! Always making sure that you're purchasing what suits your needs. This time around Jon was helping with our kayaking purchase and keeping updates coming on the arrival. Congratulations to all for following covid protocols as well! It's much appreciated.
Great staff. All very honest and knowledgeable. Products sometimes are on sale. I don’t have much money so that really helps me.
Helpful, knowledgeable staff and great selection of good quality outdoor gear! And price matching (although I've never taken advantage of this, to-date)
I came in to replace a faulty computer on my TRek SL5. John was determined to find the problem and did in the sending unit in the back stay. He then took a great amount of care installing the new unit. I am impressed and delighted by his patience and excellent service.
Sad to see benchmade knives go but the wide variety of proven camping/paddling gear, good sales and great service are why I shop here. Glad to be able to visit the store again in person!
Attentive customer care.
Service was very knowledgeable and easy to get along with.
Even though you are not local to me, you are a local business. Our family makes a point of supporting local business every chance we get especially during the pandemic. Loved that I found what I was looking for from a Canadian/local business. Thank you.
First name removed