Customer Testimonials
Very helpful
I can always find at least one product that fits my needs. Excellent and knowledgeable staff.
Very friendly and helpful… was able to purchase everything I was looking for.
Candy store for outdoorsy adults…with service beyond compare
Thank you. Appreciate you getting back to me so quickly with my question.
Good quality products, price matching, and relaxed atmosphere (sales staff are helpful, while still giving you space to browse. I dislike those stores where sales staff hover around you and continuously make suggestions when you haven’t asked for help)
I also really appreciate the technical knowledge and expertise of staff with respect to equipment. I always learn something helpful when I’ve asked for their advice e.g. waxing skis
Top of the line products with friendly knowledgeable service.
Quick delivery and product arrived as described.
The staff is so knowledgeable and always willing to help or direct you to someone who has more insight. I like how the store has the best products to make my outdoor activities more fun. Never too old to try new things.
Awesome service and quick delivery
Sometimes the people working on the floor don't seem aware of the products.
Often, I feel ignored when I walk in: I am older, female, and fatter. I am still there to buy for myself and my sporty family.
I always get what I need in the end.
Staff
Great selection, great service!
Great staff and advice
So many fantastic brands and lovely, very helpful staff :)
An excellent selection of premium adventure gear, bicycles and clothes. The mechanics on site are fast and know their stuff. Jennifer Last name removed is awesome.
Great service. More importantly we appreciate the support Wildrock extends to the broader community whether supporting cycling initiatives or the local shelter.
Good selection of quality products that meet both my requirements and price points. Great staff and knowledgable assistance. I've been coming to this store since it's earliest beginnings almost thirty years ago. I reconmend it to all my family and friends who share my interests.
Knowledgeable and helpful staff.
Great to deal with. Amazing store.
Everything in store is excellent quality. Staff are always friendly, professional and very knowledgeable about Wild Rock products.
Friendly staff .....but a few are petrified of spiders. Lol
Customer service is friendly.
Adequate parking but not perfect. Parking on a Saturday can be a challenge.
Web site not always up to date.
Store setup is excellent, I feel like a kid in a candy store!
I really feel the store should be out of the downtown and closer to the river.
Friendly service
Personalized service
You had what i wanted, at a reasonable price, and got it shipped to me quickly.
Good location, excellent product selection and friendly staff.
Personalized, knowledgeable service, as always :)
Quick help and good products.
Reasonably good customer service!