Customer Testimonials
The customer service I received from Jane was just amazing. She spent lots of time with me and did research on products while I was there. Did find something I liked and more designs to follow up on.
I do like the good quality products you carry and have used the lifetime guarantee on several products.
Delivery was in within 24 hours from ordering. Product as described. Perfect!
A wide selection of brands, products, apparel, and equipment. Prices are standard with everywhere else.
High quality merchandise, good variety, knowledgeable staff
Products are high quality, warranties are always dealt with efficiently, and customer service is impeccable.
Almost everything I wear and all the sports equipment I buy comes from Wildrock. What could be better?
Great selection and staff service!
They are if the best quality…. Both… service and products
Friendly and attentive staff
I force my family to shop at Wild Rock.
Customer service was great👍
Knowledgable and helpful
Great service and community minded business - progressive and active on local issues (support for CTS and fundraising for YES Shelter).
Wild Rock has always offered top quality products at reasonable prices. The bike service department and team are amazing have always been there for me whether for a quick repair to get me on the trails or ordering a new bike.
Alex and John did an amazing job repairing my bike after a crash - looks great and works like a dream. You get what you pay for: friendly and knowledgeable staff who care enough to do an exceptional job. Thanks guys!
Great service and attentive, knowledgeable care by Sean and Tory! We’ll done! Also great selection…. Our go-to sports store in Peterborough!
Kieran was so patient, kind and informative about the bike I purchased. Wild Rock never fails! Thanks Kieran for all of your help.
Amazing store! Great selection of all the great brands. Fair prices. Great service!
You guys rock. You answered all the questions I had, built my trainer for me, mounted a cassette to it and even helped me carry it out to the car. Nothing short of an amazing experience at wild rock. Thanks again!
Great selection and great customer service!
Jeff provided expert advise and made the selection experience easy. He provided exactly the right fit for my needs and also solved a couple of niggling issues with my bike that I hadn’t thought of until I came in but will make a big difference on the road next season.
As always, you had the right solution and made it easy!
Thank you
Knowledge, personal touch and demeanour
I loved the people who helped us find bike shoes (for Peloton) and outdoor boots for swamping.
staff, quality product, service = everything!!
I like the variety of choices in products (and products are all of good quality).
Staff are well informed, and, if what they are asked is not their expertise, they will find out the information you need, or someone who does. Customer service is refreshing; staff are pleasant, knowledgeable, engaged.
Quality products.
Environment is considered.
Community action.
Well trained staff.
so helpful, love you folks!
Quality products. Generally informed staff.
great selection
Love how you are a local. Every time I go there I am offered assistance, but am not continually pestered if I just want to browse. When I ask questions your employees are full of knowledge. If they don't know the answer they admit it, but take the time to help me find the answer. My only complaint is my size (XS) is rarely in stock. Thank you for being a great locally community store!