Customer Testimonials
Amazing knowledgeable staff. Answered all our questions.
friendly service and willing to help
I think your store carries a great selection of clothing and gear but more importantly than that, the staff are amazing!
My order was picked and I was notified that I could pick it up in about an hour. The pick up was quick and flawless. The product was as described at a great price.
Knowledgeable and down to earth staff; good all season selection of clothing and gear. Your awareness of the importance of supporting local, your support of local initiatives and fundraising and your care and kindness to those experiencing homelessness...despite being a target for theft and vandalism.
Great service, knowledgeable staff.
Everyone I have dealt with at your store has been friendly and helpful. I recently bought an ebike which had some problems which were dealt with by your great service department.
The staff are amazing and very helpful. When I walk in through the doors from Peterborough’s downtown core, I breathe a sigh of relief, as if I have been transported into the outdoors and I feel a sense of calmness around me, even if there are a lot of people inside.
I like that the gear is always good quality and worth what I pay for, since it generally lasts a long time. I also like that thought is put into choosing products that are environmentally sustainable and follow ethical practices in their production.
I also like that Wild Rock supports so many different organizations in the local community, giving back to others in need.
Thanks for keeping this little oasis alive!
Great quality. Fair price
Oh wow! You carry the best quality products and your staff is so helpful. THANK YOU!
Customer service was excellent.
high quality products, friendly helpful service
Yeti products and Patagonia were the items I purchased. The sales associate helped me locate a Yeti cooler I was seeking. All staff in the store Nov 18th were courteous and very helpful. It made shopping so easy. Sales associate Wendy B was a great help. I will be back. Keep up the great customer service.
The people and the feeling the store.
I ordered something for my daughter for Christmas. The website she sent me the link to was charging a crazy shipping fee so I looked online and was lucky to have found the same item on your website. I ordered it, the shipping was reasonable and the price was very competitive and I received the item in record time! very efficient and I'm thrilled with my experience so thank you! I will be recommending your store to friends and family and will try to stop by next time I'm in Peterborough :)
Knowledgeable and helpful staff who listened to my assessment of my cross country skiing ability and found the most suitable equipment for me. Looking forward to trying out the new package on the trails this winter!
Product knowledge of staff was excellent
Quality of product was very high
Staff shared their personal experience with products we were interested in
Great service
Knowledgeable and personal customer service, quick repair and fair cost.
Helpful staff (thanks Jenn), high quality merch.
Always great. Getting a little short on sizes for some men's tops though, and this is only mid November!
Courteous and efficient service
Friendly and helpful staff. Well-organized store, departmentalized without walls.
The response to my phone call and further inquiries was great!
Quality product; exceptional, individualized customer service. Knowledgeable;
Friendly and knowledgeable Service and selection
Selection and quality.
You are knowledgeable and have items in as soon as possible in various price ranges
Friendly helpful an a beautiful set up
Always high quality and good selection, and service is friendly. Everyone feels valued.