Customer Testimonials
You seem to have good products and a clear knowledge of them; I like the recognition, where applicable, of recycling in your wares. I also liked the attention by staff but, not intrusively so :-). I also like the basement 'remainder' section (I forget the name).
Thank you
Name removed
Very friendly staff
Beautiful clothes, Canadian manufactures, great equipment and sometimes it goes on sale!
Personalized service
Products and staff are awesome! Congrats on a fantastic offer to Peterborough!
Good products - high quality
Quality and service. Amazing
Lori was excellent. Very courteous and informative. Quick response time. She followed up with order and notified me without haste when it came in. Much appreciated.
Ryan was great. Working on his day off, great store
Excellent quality of clothes and very friendly staff.
Absolutely fantastic staff who is always happy to help find anything you need.
I like your verity, your staff's helpfulness, a beautifully merchandised store.
Greatest customer service. Great staff. Fun events.
Great layout with huge selection! It’s always worth the drive from Belleville.
Local
Good selection of quality lines
Knowledgeable friendly staff
Availability of service
Excellent service from the bike shop! Very knowledgeable staff who are able to make product recommendations to support repair work. Very happy with Mac’s wheel build!
Quality and variety
Quality products and advice at competitive prices.
Great staff willing to help!
- great product info from sales staff (most recent visit). Did have one visit recently where staff knew very little about hiking boots
- no pressure from sales staff- clearly laid out pros and cons of different options
- local option that had what I needed when I needed it (though only 1 rain pant in my size)
- staff make effort to serve customers well- recently needed a part for my water pump, and they were able to track down a contact at MSR, though not the part.
Good quality items that last
How attentive all the staff are and your products are all top quality
EVERYTHING!! Staff,selection, service, rentals, trips, location, and how much the store gives back to the community.
Quality and fashionable goods with friendly and helpful staff
You stand behind your products, you choose ethically made products, (although I’m not a big Canada Goose coyote fur fan), you are knowledgeable.
They're good quality products. They're expensive, and a little over the top sometimes, but nonetheless I'd recommend
Firstly Kelly helped me out and she was helpful, knowledgeable.. but not pushy.
You had some great products...ethical products like Patagonia's down cartigans. ETHICAL and ENVIRONMENTAL means a lot these days.
There were paper bags not plastic.
You want to go outdoors...well then you had better take care of it :) Thank you!
staff are well trained, consistent, some are even friendly, products are very well made, backed for performance, don't need to shop by catalog go and try on,
Awesome service and kowledge. You guys are the disney land of outdoor stores!
Ryan is the best!