Booker

Average rating: 9.2 out of 10 based on 3954 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 19, 2024 — Rated 10 out of 10 by J.C. Jiffy Lube of Severn
What did you like about your recent visit?

Quick and professional service.
Report a concern   February 18, 2024 — Rated 10 out of 10 by C.B. Jiffy Lube of Severn
What did you like about your recent visit?

Fastest change I've had at a JL location

Report a concern   February 18, 2024 — Rated 9 out of 10 by J.W. Jiffy Lube of Severn
What did you like about your recent visit?

I feel appreciated when I bring my car for service. It's a feeling of continuity that I can count on each visit.

On this visit I was greeted by a new staff who was polite and on point with his customer service skills. I am sorry for not remembering him name.

Thank again Jiffy Lube for your service and staff.
Report a concern   February 18, 2024 — Rated 10 out of 10 by L.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast polite service
Report a concern   February 18, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Severn
What did you like about your recent visit?

Good customer service! Very quick with my oil change! In and out within 20 mins.

Report a concern   February 18, 2024 — Rated 9 out of 10 by R.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The fast service
Report a concern   February 18, 2024 — Rated 10 out of 10 by F.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

fast and friendly
Report a concern   February 18, 2024 — Rated 7 out of 10 by I.G. Jiffy Lube of Glen Burnie
What could we do to improve?

Promised me a discount when they were trying to sell me add ons, then when I was paying there was no discount. Did not replaced my sticker for future service and did not reset my "oil change light". on the other hand the service was fast considering a busy weekend.

Report a concern   February 18, 2024 — Rated 10 out of 10 by T.C. Jiffy Lube of Severn
What did you like about your recent visit?

Fast
Report a concern   February 18, 2024 — Rated 10 out of 10 by D.D. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly and fast service
Report a concern   February 17, 2024 — Rated 10 out of 10 by P.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I was in and out quickly.
Report a concern   February 17, 2024 — Rated 9 out of 10 by G.T.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

All the staff was especially friendly and polite!
Report a concern   February 17, 2024 — Rated 10 out of 10 by Z.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was very nice and friendly, informative about work, and fresh hot coffee available to boot
Report a concern   February 17, 2024 — Rated 8 out of 10 by M.B. Jiffy Lube of Pasadena
What could we do to improve?

Tell me only what I really need. Trust is important
Report a concern   February 17, 2024 — Rated 10 out of 10 by A.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The staff was professional and pleasant. I was in and out reasonably quick. Highly recommended.
Report a concern   February 17, 2024 — Rated 10 out of 10 by A.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Very nice employees

Report a concern   February 17, 2024 — Rated 10 out of 10 by B.P. Jiffy Lube of Millersville
What did you like about your recent visit?

Customer service is great
Report a concern   February 16, 2024 — Rated 7 out of 10 by J.H. Jiffy Lube of Millersville
What could we do to improve?

…
Report a concern   February 16, 2024 — Rated 10 out of 10 by D.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

fast and courteous service
Report a concern   February 16, 2024 — Rated 10 out of 10 by G.B. Jiffy Lube of Severn
What did you like about your recent visit?

Quick and friendly.
Report a concern   February 16, 2024 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

They were very fast and friendly . I was in and out quick.

Report a concern   February 15, 2024 — Rated 8 out of 10 by G.J. Jiffy Lube of Millersville
What could we do to improve?

Thanks
Report a concern   February 15, 2024 — Rated 9 out of 10 by J.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Was in and out in 20 minutes

Report a concern   February 15, 2024 — Rated 10 out of 10 by B.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly, kind staff on all levels.

Report a concern   February 15, 2024 — Rated 10 out of 10 by L.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

The employees were outstanding
Report a concern   February 15, 2024 — Rated 10 out of 10 by U.F. Jiffy Lube of Severn
What did you like about your recent visit?

Excellent customer service.

Report a concern   February 15, 2024 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

It was a lot quicker than I thought it was!

Report a concern   February 15, 2024 — Rated 10 out of 10 by C.T. Jiffy Lube of Pasadena
What did you like about your recent visit?

Helpful staff, quick service and competitive pricing.
Report a concern   February 15, 2024 — Rated 10 out of 10 by G.J. Jiffy Lube of Severn
What did you like about your recent visit?

fast service
Report a concern   February 15, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

They did a good job , really nice people.

Privacy Policy