Booker

Average rating: 9.1 out of 10 based on 3397 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2024 — Rated 10 out of 10 by J.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

I’ve been going there for over twenty years. Consistent fast and good service.

Report a concern   March 6, 2024 — Rated 10 out of 10 by D.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick service, professional & friendly techs.

Report a concern   March 6, 2024 — Rated 10 out of 10 by R.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Very fast and efficient

Report a concern   March 6, 2024 — Rated 10 out of 10 by R.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone was very courteous. They kept the wait time to a minimum.

Report a concern   March 5, 2024 — Rated 10 out of 10 by E.H. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly, professional staff

Report a concern   March 5, 2024 — Rated 7 out of 10 by G.D. Jiffy Lube of Glen Burnie
What could we do to improve?

Coffee was free but hot chocolate was 75 cents , which was way over priced ,the whole box of pkgs only cost 2.79 for 24 packs .

Report a concern   March 4, 2024 — Rated 9 out of 10 by R.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Fast and efficient service on my vehicle

Report a concern   March 4, 2024 — Rated 10 out of 10 by N.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and friendly service

Report a concern   March 4, 2024 — Rated 7 out of 10 by A.P. Jiffy Lube of Severn
What could we do to improve?

Vacuum the car thoroughly and not do a hatchet quick job. Vacuum under the car mats as well.

Report a concern   March 4, 2024 — Rated 10 out of 10 by V.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

The guys are always nice. You’re in and you’re out quick

Report a concern   March 4, 2024 — Rated 10 out of 10 by G.K. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional and very quick service!

Report a concern   March 4, 2024 — Rated 9 out of 10 by C.W. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and fast 😊

Report a concern   March 3, 2024 — Rated 10 out of 10 by M.B.S. Jiffy Lube of Severn
What did you like about your recent visit?

Placement of crowns.

Report a concern   March 3, 2024 — Rated 10 out of 10 by D.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Easy and fast.

Report a concern   March 3, 2024 — Rated 10 out of 10 by J.B. Jiffy Lube of Severn
What did you like about your recent visit?

Fast service

Report a concern   March 3, 2024 — Rated 8 out of 10 by M.S. Jiffy Lube of Millersville
What could we do to improve?

I was told they checked the cabin air filter and the didn’t. I asked them to remove it so I can see for myself and was dirty. Manager apologized and I was compensated. Shouldn’t tell customers things are checked or they weren’t. Have been going here for a longtime. I may change to a different location.

Report a concern   March 3, 2024 — Rated 10 out of 10 by S.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Polite quick knowledgeable

Report a concern   March 2, 2024 — Rated 10 out of 10 by M.O. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent.

Report a concern   March 2, 2024 — Rated 10 out of 10 by J.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Service was fast, and employees were professional and informative.

Report a concern   March 2, 2024 — Rated 0 out of 10 by D.R. Jiffy Lube of Millersville
How did we disappoint you and what can we do to make things right?

Technicians on site were unable to perform additional requested services such as a Transmission flush and fill even know its an advertised service. Its also a little fishy that the cabin filter was full of leaves. Not going to imply anything here but just kind of odd it was full of leaves when the cabin filter wouldn't normally intake that kind larger debris. Anyway, I got that replaced regardless but they should not attempt to make it look worse to get another sale, i'll admit though I could be wrong on that.

Report a concern   March 2, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Customer service!

Report a concern   March 2, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Very profesional

Report a concern   March 1, 2024 — Rated 10 out of 10 by M.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Chris and the team are excellent!

Report a concern   March 1, 2024 — Rated 9 out of 10 by J.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff is always friendly. Helpful and professional

Report a concern   March 1, 2024 — Rated 10 out of 10 by P.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone is friendly and prompt !

Report a concern   March 1, 2024 — Rated 10 out of 10 by E.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Mindy was so nice on the phone and then brought my 4 yo a stack of coloring books and crayons while we waited. The price was $80 cheaper than an oil change at the dealer and it was way faster.

Report a concern   March 1, 2024 — Rated 10 out of 10 by J.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent service

Report a concern   March 1, 2024 — Rated 10 out of 10 by W.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and professional

Report a concern   March 1, 2024 — Rated 10 out of 10 by D.T. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service

Report a concern   March 1, 2024 — Rated 9 out of 10 by E.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I was treated very well and the gentleman I talked to made sure that everything was up to date on my record.


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