based on 3788 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the guy who spoke to me was very polite
Complte service, quickly.
The great customer service!
They were professional and did a good job
Quick , easy visit. Lou and his staff are professional, great experience!
Very professional
Fast and no sales bs.
Everything
They did a great job as usual. Only misstep was they forgot to put an updated sticker in my windshield.
Competence of service providers.
The team was very polite and professional. They took good care of my truck and I was only there a few minutes.
Good friendly and fast service.
I was in and out in less than 30 minutes! They were professional, thorough and didn’t pressure me into buying things!
Professional, polite, and respectful of my time
Fast & efficient
I had been using the Honda dealership for my oil changes om my 2022 honda oddsey and this was the first oil change outside of the dealership. It was done quickly which I appreciated. However after 2 hours I had a 6 inch oil stain in my driveway. I drove back to J lube and taked to Lou who said he will take care of it. I drove home and parked the car and 2 hours later another oil stain about 5 inches long. I'm very upset and went back to J lube and talked again with Lou who yelled to his team that the customer claims he still has a oil leak. This time they show me where the oil from the filter when it was removed leaked into this channel and it wasn't washed down properly. No apology from Lou, and actually a younger mechanic gave me the keys not Lou. So I didn't see Lou again but I asked the younger mechanic after 4 oil changes at the dealership and no oil leak problems how is it that the first time at J lube I have an oil leak twice. He said maybe they use a different technique. So what can you do, tell Lou to follow-up with the customer to the end, assure him/her that this is an anomaly and he is very sorry for the inconvenience and he will rectify the issue by discussing the problem associated with an oil/filter change with a 2022 honda oddyssey so this doesn't occur again with another customer.
Service is fast and friendly
Been coming here since you opened!
Always impressed with the service and personal touch.
Did not confirm with me that they were changing the regularly used oil to the more expensive synthetic. They just went and did it.
Prompt, courteous and efficient
Everyone very professional and nice;in and out very quickly
Very knowledgeable and great customer service
great
I went twice in one day. They recognized me and were very friendly/helpful.
It's always pleasant employees and customer service. I wanted to sit outside and enjoy the sunny day and they still made me feel welcome and came to get me when the service was complete.
Their consistency and customer service. I appreciate the way the service technicians take care of my car. I rely on my car for dependability and performance. Jiffy Lube has been a big part of that process. Although it has high mileage 182+ I think it will do another 182+. It's all about maintaining the maintenence as required. Thank you Jiffy Lube.
First name removed W.
Very friendly and quick
100% Customer Service A Great Team Of Professionals
fast and friendly. had a nice conversation with the other customers and the Jiffy Lube employees.
Friendly fast service