based on 5047 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very fast and efficient! Courteous
Quick
Noticed a oil spot on my driveway took it to a jiffy lube by my house and they looked at it and said oil plug was loose and oil filter was not tight I think after spending over 100 dollars will not go again unprofessional
Customer service was not good- employee was not helpful and condescending. Please don’t assume that women know nothing about taking care of vehicles. I would have appreciated it if employee had at least provided pricing for different oil change types. Next time I’ll go somewhere else for my oil change where I’m not trying to be sold a bunch of other services that I don’t want.
every thing -quick-
Friendly, helpful, informative, quick
Fast service. Explained to me any problems with my vehicle. Professional service.
Person/persons vacuuming my SUV did a very poor job at doing it. Same dirt on floor when I left as was there when I pulled in. I could understand if they were busy but no one there when I got there and only 1 other person came while I was there
Easy quick and efficient
Wonderful service however there was some miscommunication that resulted in my tires getting rotated (which was un-needed due to me just getting my brakes changed which incurred a tire rotation). I myself am not very car savvy so I do not want to blame the employee, I feel it was a coaching moment for him and explaining and myself with understanding/ asking questions. The manager was polite and gave me a refund.
They was polite and they worked on my car and fixed everything that needed to be fix. I definitely would recommend them to others
Quickness
Pleasant courteous professional staff.
The kindness from alll the men that work there
The employees were professional and helpful.
Quick in and out
They told us everything we ask about. Which is helpful
The staff is friendly and answers all my questions thoroughly.
They put the wrong filter on my car and it blew off leaking oil all underneath my car and the road. They offered a refund and new oil change. My engine may have permanently been damaged
My service was professional and knowledgeable for everything I need . Thank you everybody. I feel safe now
Of all the Jiffy Lube stores I have used, this was the fastest, and most professional. You are my go to Jiffy Lube from now on. Kudos, and Thank You!
visit was great!
the service was excellent.
the cost... way too much.
Good service. Quick response.
Very quick visit, the technician that helped me was very nice and not pushy
Friendly service. Fast service.
This is another time when I've went to jiffy lube and they did not put a oil change milage sticker on my windshield. I like when dealers do that as a courtesy. But this is another time that jiffy lube did not do this.
Speed. Organization of process. Attentive staff..
The mechanic was very pleasant
The speed and ease of getting an oil change.