based on 5499 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The worker who installed my serpentine belt installed it improperly and it ended up snapping off and hit my coolant tank, causing coolant to rise up from the top and make the car smoke. This all happened while I was out of town to close on a new home and was so stressful. I’d like to be contacted at Email address removed and Phone number removed.
Everything
Quick efficient service at a good rate and thanks for the Military discount. Greatly appreciated
Quick friendly and informative
Friendly and quick staff
Best customer service HANDS DOWN! where ever you go, the mechanics are super duper friendly
I was treated great by all the staff from arrival to exit. Every part of the process was explained to me, the service recommendations were clearly explained and the coffee was hot! I’ll be back very soon - Bia Last name removed
Great service. Charles was helpful. Staff was friendly and fast. In and out within 30 minutes. Thank you
Friendly professional associate. Answered all my questions (assisted me since I have mobility issue)
Service was faster than expected.
Only issue was not having correct size of wiper for my back window
Service and personnel
They’re always so helpful and honest about the work they are doing. They also never do anything without your permission!
Prompt, courteous service as usual; very pleasant people to deal with.
Costumer Service
So, expensive
Quick and easy.
My patronage of Jiffy Lube on West Street over many years is due to the convenient location, their thoroughness and the complimnetary "top-offs" between regular visits...makes it pretty easy for me!
I was kept informed of my brake work at every step. Management and staff are courteous and knowledgeable/skilled. JiffyLube had most parts in-house and for the rear-calipers were promptly delivered from the warehouse. My experience this day was positive.
Quick and efficient
The employees were polite and serviced my car quickly. I was very pleased with their service.
The technician was very knowledgeable and
Quick in & out
friendly and knowledgeable personal
They have great work ethics and are very friendly.
The staff is very friendly and helpful.
I like that I can depend on Saun to help me with my decisions!!
When I arrived to get a oil change I was greeted by a young lady and a gentleman by the name of Ted. Ted called me by name and the young lady was very nice as well. I wish I knew her name, she might have told me her name but I was in AWWW! 😊 over this outstanding customer service. I want to thank them for that because I had a lot going on.
Name removed
Service people and supervisors who have good training to know what is important, and how to do it right!
fast and good custemer service
very pleased and they were very efficient
Quick and friendlt