based on 1360 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was handled quickly and without issue! The gentleman was courteous and respectful.
I like to he fast service .
I was in and out yesterday Sunday 10/6. Kyle is great!
Overall, I had a positive experience with the service I received at Jiffy Lube. The staff was attentive and the process was efficient, which I appreciated. However, since I visited on a Sunday, I had hoped to catch the football game while waiting, but unfortunately, none of the TVs were working. Ensuring the TVs are operational would enhance the waiting experience for customers, especially during sports events. Thank you for your service, and I look forward to my next visit.
it will Customer Service that was provided to me by this location is why I drive almost 10 miles out of the way to get to this location. Excellent Customer Service
Oil Change
They are professional and fast! Good service’
Excellent fast service
Use of synthetic oil doesn't necessitate an oil change every 3,000 miles. Don't mislead people by putting a reminder sticker on the car that shows next oil change is due in 3.000 miles. My daughter was confused by that.
Excellent service
Good service
Customer service was great
Staff were polite. The waitjng room was clean. They were quick to get my van done. They even vacuumed out the inside of my van. I appreciate them going above and beyond. Thank you!
I remember the days when they were cleaning the windshield and putting the foot papers in car. But know taking less than 5 minutes to change the oil and not cleaning the windshield, not checking the tire pressure.
🤷🏾
Quick service
Too high for just a oil change
Robert was very helpful and thoughtful. I will definitely return to this Jiffy Lube.
Service was quick.
Associates were friendly and professional.
Great teamwork in Annapolis.
Staff was very friendly and professional. The worked efficiently to get everyone there out in a timely manner.
Oil change
Knowledgeable and efficient!
Fast and efficient
there always good to deal with.
Excellent service
they were efficient and quick!
on the day that I came in to get my back right tire plugged, I realized that I was the last customer of the day. I felt lucky because my tire was going flat on a Friday evening and I had an early Saturday appointment. The team got me in quickly and I didn't have to wait long. My difficulty with the service was that I wasn't told that my car was ready. I just happened to look out of the door after I paid the cashier. So, I went out to my car which was running, the glove box was opened and the team member was nowhere around. I had some important papers in my glove box and to leave it open after he looked through the owner's manual was not professional. I felt like the technician could have asked me to leave the manual on the front seat because I am missing some documents that were in my glove box. It is anybody's guess what happened. I went back the next day and spoke to the manager and she wasn't taking any of my information as a matter of unprofessionalism. I felt undervalued as a customer.
The customer service, it was professional and proficient.
That tha guys went over everything they did and added feedback to the 3 items I ask them to perform.