Customer Testimonials

All employees were very helpful and patient with the purchase of my new mountain bike as I am a beginner trail rider, I will continue to support this store for future service and purchases along group rides

Attention to detail

Helpful staff, organized store and great products

Everyone was very helpful and so kind

Excellent detailed bike fitting services with the Retul System. Hannah at Norwood went to great lengths to set me up on my bike and provide excellent products. I would highly recommend this service and the store in general for all your bicycle needs.

Graham was great to work with….knowledgeable, accommodating, efficient, and personable. He also provided suggestions that improved the repair I requested. I would not hesitate to recommend the service department at Landry’s in Norwood. Also, kudos to Hannah for remembering my name and saying hello.

Legacy. Smart

Since I was a child, growing up in Framingham, Landry's has always been the place to get new bikes, bikes repaired, or parts to DIY.
The knowledge and expertise of the staff that work in the Norwood location is beyond fantastic. They remember your name, not that I am in that often, but it is greater than great Customer Service to be welcomed to a store where we are spending money. Especially welcoming when they greet you by name.
I always feel my bike will be better off when I leave based on the recommendations of the staff but also because they listen to me explain what's going on with my ride or what I want from the change in part or repair.
We all know there are plenty of places to make these purchases and/or repairs but why go anywhere else besides your local Landry's bicycle shop where you can buy a new bike at the best price going or get repairs done by experts who know what's best for your bike...
I would give them more than 10 * * * * * * * * * * if I could!!!
Keep up the great work folks. You have a customer for life.

Very helpful staff

Good selection and knowledgeable staff

Hannah is the best. Super knowledgeable, and it was awesome to see her passing that knowledge down to her teammates helping me get the right cleat fit on my new shoes.

Good selection of products and service was excellent. Staff was very helpful and informative.

Very professional and knowledgeable salespeople.

They explained everything that I needed to know about my bike that I purchased from them.

Graham went beyond expectations and made sure the Como was back in shape.

Always friendly and knowledgable staff.

Great service and staff.

professional, friendly and honest.

Communication was great and the service of my bikes was superb!!!

Friendly staff and helping to promote a local bike event for non-profit.

We visited the store in Norwood and have been impressed with this location for it's openness and ability to showcase so many different bikes and products in so many different contexts. The staff was warm and inviting and knowledgeable. We were able to find what we needed and know that if we need further help the service department is a great resource.

I always have a great experience at Landry’s. The customer service is terrific. They explain the repairs and make recommendations. I highly recommend them for repairs.

Great staff, reasonable repair prices

Excellent communication

It is very easy to get service

Knowledgable staff

Today's experience in working through the fit of a seat was great. Attentive, knowledgable, helpful.

Great mechanics and customer service always friendly and helpful.

welcoming atmosphere, great product, excellent customer service

Simply, straightforward assistance without the oversell. Quality products and selection.