based on 2680 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and excellent service. Will be back for next oil change.
Efficient place to get oil change.
Fast, easy, great customer service!!
Requested services completely done without going back. Very efficient but needs more time considerations in future.
Friendly staff. Quick and thorough service.
Staff is very personable and everyone speaks to you. You can tell the management must be great leaders
Home I got home, here comes the dripping from beneath my truck. They didn’t even take the time to clean off any old oil after drainage. I really find that to be like Jiffy Lube. I should have remained patient and waited for my mechanic to get me in, instead of convenience. Anyway given you a (4) for how likely I would refer a friend isn’t bad!!!
The customer service was great..
They listened and acted accirdingly
Super nice employees clean waiting room honest assessment and no pressure to do optional work
From start to finish, everyone involved was so friendly and treated me with respect. I do not like having to go to places, it is outside of my comfort zone. But I felt welcomed and relaxed. I will definitely return
team was thorough and quick
Don’t have a long wait time! Check everything, greatly appreciated
You did an excellent job and was very fast and efficient.
Very profesional staff. Manager was very nice in explaining to me what I needed to use for my older model vehicle
They are very good at what they do always keep my car running prefect
Fast, friendly, dependable, relatively cheap, and lots of courtesy services like filters, air, etc. Bravo, Jiffy.
Your technician left grease on the driver's side door entryway and on my floor mat, not happy about that! Place a paper mat over the car mat and tell the tech to more careful getting in and out of the care.
Information that was relayed to me.
We’ve been customers of the Jiffy Lube location in Crofton for years! Great service! Knowledgeable!
Everything was great 👍 the service was great
Outstanding Performance 😎
The attendants were thorough and the work was done in good time. The team also pointed out a separate issue the car is having.
Quick and helpful
First time, very impressed with service.employees very friendly!
Pleasant people to work with. Up front costs discussed.
Work completed very timely
Was told that prices shown online are corporate and they do not honor those prices. Also they do not ride my headlight and seem to have blow ln the fuse for it
Don't try to sell me on things I don't need
I really liked they did NOT try to upsell a bunch of stuff like some places.
Service people were excellent and quick.
The service and great communication
Quick service and always friendly.