Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.1 out of 10 based on 3723 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 8, 2025 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything!

Report a concern   December 8, 2025 — Rated 10 out of 10 by E.M. Lewes Jiffy Lube
What did you like about your recent visit?

Have been a customer for a lot years and I return because they are great at the service that is provided. I drove my new car in for an oil change and Zachary recognized me and not my car.
Making me feel that I'm a valued customer.

Report a concern   December 8, 2025 — Rated 10 out of 10 by E.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Very professional.

Report a concern   December 8, 2025 — Rated 10 out of 10 by D.P. Altoona Jiffy Lube
What did you like about your recent visit?

Service was excellent

Report a concern   December 8, 2025 — Rated 8 out of 10 by N.A. Jiffy Lube of Beltsville
What could we do to improve?

The cost

Report a concern   December 8, 2025 — Rated 8 out of 10 by J.W. Jiffy Lube of Severn
What could we do to improve?

I propose recognizing customers at checkout by thanking them for their loyalty over the years.

Report a concern   December 8, 2025 — Rated 10 out of 10 by N.G. Jiffy Lube of Johnstown
What did you like about your recent visit?

The friendly environment,and the knowledge of your employees.

Report a concern   December 8, 2025 — Rated 10 out of 10 by G.S. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Quick and efficient

Report a concern   December 8, 2025 — Rated 10 out of 10 by W.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Excellent service and the signature service my car was clean and vacuumed im so happy I went to Jiffy Lube

Report a concern   December 8, 2025 — Rated 10 out of 10 by R.S. Jiffy Lube of Millersville
What did you like about your recent visit?

The staff were very helpful and professional.

Report a concern   December 8, 2025 — Rated 10 out of 10 by R.J. Jiffy Lube of Annapolis
What did you like about your recent visit?

Knowledgeable, friendly staff who took care of me and my car!

Report a concern   December 8, 2025 — Rated 10 out of 10 by L.U. Lewes Jiffy Lube
What did you like about your recent visit?

Went for just oil change and they found i only had 1 mm of back brake pads, just had car at dmv 6 weeks ago and it passed. What the heck does dmv check, very happy they bought it.

Report a concern   December 8, 2025 — Rated 10 out of 10 by V.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

fast complete service, 20% discount

Report a concern   December 8, 2025 — Rated 10 out of 10 by V.I. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Always good service,easy and quick

Report a concern   December 8, 2025 — Rated 10 out of 10 by B.W. Jiffy Lube of Pikesville
What did you like about your recent visit?

service is always excellent.

Report a concern   December 8, 2025 — Rated 10 out of 10 by W.F. Altoona Jiffy Lube
What did you like about your recent visit?

How quick and efficient the staff was

Report a concern   December 7, 2025 — Rated 10 out of 10 by D.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

This particular Jiffy lube has great leadership where they value the customer and welcome them back without the overselling bs you get at all the other ones, EX -the other ones. They vacuumed my car too. None of your locations are doing this anymore. look at my receipts I get around.

Report a concern   December 7, 2025 — Rated 10 out of 10 by L.A. Jiffy Lube of Crofton
What did you like about your recent visit?

Quick and efficient. And friendly service. Clean waiting room.

Report a concern   December 7, 2025 — Rated 10 out of 10 by K.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional and fast service every time I bring my car in. I will never go anywhere else.

Report a concern   December 7, 2025 — Rated 10 out of 10 by M.E. Altoona Jiffy Lube
What did you like about your recent visit?

Very professional and reliable staff

Report a concern   December 7, 2025 — Rated 0 out of 10 by J.L. Jiffy Lube of Elkridge
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I have a 2019 Chevy Cruze and requested a new cabin air filter. The techs were unable to change the filter and told me I had to go to a dealer to have it changed because the whole dash had to come off. When I search YouTube there are many diy videos that show the filter being changed in under 10 minutes. I believe they should have been able to change the air filter and I believe they are not properly trained.

Report a concern   December 7, 2025 — Rated 10 out of 10 by W.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The service w as very quick.

Report a concern   December 7, 2025 — Rated 8 out of 10 by S.W. Jiffy Lube of Laurel
What could we do to improve?

Review work done with customer at the end of service and discussed documented recommendations.

Report a concern   December 7, 2025 — Rated 10 out of 10 by T.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Wait time was excellent and they were professional.

Report a concern   December 6, 2025 — Rated 10 out of 10 by M.H. Jiffy Lube of Pikesville
What did you like about your recent visit?

The staff was clear with details, knowledgeable, and fast. Also very polite.

Report a concern   December 6, 2025 — Rated 10 out of 10 by D.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super nice

Report a concern   December 6, 2025 — Rated 10 out of 10 by S.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

A great business....very happy

Report a concern   December 6, 2025 — Rated 10 out of 10 by J.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very friendly

Report a concern   December 6, 2025 — Rated 10 out of 10 by J.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

It was QUICK, EASY, and Painless to do business with this location!

The Gentleman that greeted me upon my arrival was Knowledgeable and Friendly.

And, there was no wait upon my arrival!

Report a concern   December 6, 2025 — Rated 0 out of 10 by T.F. Jiffy Lube of Owings Mills
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Your oil changes are too expensive. I will not come back. I’ll simply go to the local mechanic from now on.


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