Customer Testimonials
I was going to leave superior plus propane as my propane supplier due to costs, but when I spoke to the representative she was able to lower my cost per gallon to match the competitors price so I stayed. I really appreciated that and the customer service is outstanding.
I like the professional service of the propane drivers at the delivery site. They have always been friendly and in good spirits.
However, the telephone operation is beyond broken. I was told multiple times that there were more than 80 previous callers ahead of my call. And that the wait would be more than an hour.
Not happy about this aspect of the company.
Love the service. Love the auto pay. The remote monitoring is a game changer. Thanks!
Friendly, knowledgeable customer service
Great sep
Ease of delivery and setup, kind people, always reliable!
Delivery was good. Driver professional and courteous.
Prompt service
Great service and great communication. Thank you for getting out right away to get us set up at our new home!
You are timely so my tank never runs out.
Your price is still higher than some of your competition.
Very reliable, always listen to you to get the best rates. I very highly recommend Superior Plus .
It’s cheaper and they monitor it so you don’t have to remember to call for a tefill!
Auto Delivery and auto bill pay using cc.
We have been using you for 10 years without any trouble. I was wondering why the fuel rate is so high. My friend is paying a dollar less for her fuel.
Great customer service and prompt deliveries. If you are in need of an invoice or delivery they are on it.
Everything has been excellent. Appreciate the great service.
Prompt service and accurate delivery... very satisfied... Many thanks. )Coach Tim St.Lawrence,Warwick,NY
on time no hassle
The employees I have dealt with so far have been polite and easy to deal with, price is fair compared to other companies around.
Superior's customer service and pricing are excellent!
Everyone went above and beyond to get me on board as a customer.
It feels like they actually care about people.
Great service, reasonable price
Easy to talk with anyone for answers
Timely service of needing a delivery
The MAIN thing is that you can get to my location in the WINTER!!!!! It depends on snow / ice road conditions and weather forecast. I monitor all and call with a window to deliver. I`m a mile in on a private road with some steep hills and the truck uses the whole road with!!!! For this you get THREE STARS!!!!
Pricing is consistently higher than the competition, but willing to negotiate in order to retain my business.
I like the website. I can order gas and pay my bill through the site.
When I call for a delivery, the people are always extremely polite and helpful. My gas comes sooner than I had anticipated and the drivers are efficient. I’m one of the things I do is to make sure that they have a clear path and a safe path to my gas tank when I am getting a delivery
Very professional. Very prompt and timely.

Customer service and reliability