Customer Testimonials
Great customer service, felt safe, nice experience!
Best shop on this side of the Atlantic! Bought two 2019 Trek Madone SLR bikes from them, one for me and one for my spouse. Customer service is second to none! If I get an issue, they fix it and most times while I wait. Awesome! And, my spouse completely agrees with me! Worth every penny!! :)
Good customer service
We had an amazing experience with the staff. They were kind, understanding and very knowledgeable. An absolute pleasure to deal with.
Recommended a Tuneup package (Silver) that suited my needs.
Fixed the brake and now all the gears work.
Honest, knowledgable and caring service. Clients treated as valued customers.
The owners are hands on, friendly and knowledgeable. Great community store!
Faster turnaround than expected. Great job on the fix.
Good customer service!
You kept me informed what was happening and you explained your process of doing things when I dropped off my bike.
I knew what to expect and you didn't hide behind a voice mail.
Again thanks and I will be seeing you in the future.
Nick
courteous
knowledgeable
helpful over the phone
Superb customer service, excellent service, reasonable price.
Good service always 👌
1. You had the item in stock.
2. The website was very clear on the details (size, build details, colour)
3. The website was easy to use, as was the checkout process
4. Mike was super helpful on the phone, and took the time to make a personal connection.
5. My order was ready when promised, for curb side pickup.
6. The rest of the staff was friendly and helpful, and assisted loading my purchase into my car.
Extremely knowledgeable and friendly staff. They folks at Evolution Cycle really know their stuff. They won’t oversell you either. If I could give them an eleven out of ten I would !!
The staff is very professional and helpful, quality of service is great, prices are compatible.
Great service
Mike took the time to walk me through everything related to my new bike. He also did not try to up-sell me on anything in store. No pressure sales and friendly service was mich appreciated.
Very respectful customer service.
I took my old bike in to be repaired and they made it like new. Very happy with the service.
And the people they were very helpful and extremely pleasant.
The staff are very knowledgeable and honest. The turnaround time was very prompt and the prices are very reasonable.
Good follow-up always informed me of what they were doing and if Costs went up they called to advise .
Needed a new rim was called 1st with 2 options and to expect a bit of a wait I was okay with that .
The guy working outside was very helpful and knowledgeable and gave me some good good since I was going to sell my bike .
Very friendly staff, quick and easy service
Very knowledgeable, timely product ordering, fair pricing, and friendly customer service!
You guys ordered a Campangolo part for me on Wednesday and managed to get it in for pickup in time for my Saturday ride... Amazing!
Great service. Friendly staff.
perfect service
Great service, extremely helpful!
Quality products. Friendly, knowledgeable service with my needs in mind.
Great support and knowledge from staff!
I tried other stores but couldn’t get a rack to fit my bike, you guys had one and were quick to get the job done. I also bought a water bottle and bell. The prices were reasonable and staff was helpful.
Good work!