Customer Testimonials
Customer service
Great selection and the service department is top notch!! Really liked your setup through Covid! The staff are very helpful and outgoing!
Great service, great people
The staff is knowledgeable and courteous. I recieved excellent service and information
Friendly staff, listening to what I would like to buy, given good recommendations on how to take care of your bicycle.
Basic service was fast and effective, polite and knowledgeable staff.
However as an upgrade, you could not find a reasonably priced tire to fit my bike.
Great service and products
They had what I needed
It's great to see a local bike shop. Hoping to be a regular customer now that I plan on riding my bike more.
Very good service
I like how all the staff there know my name and treat me more like a friend than a customer. They never try to over sell and have my best interests at heart. They try to help You get what you need rather than trying to push or over sell Everyone at Evocycles is genuine and good hearted.
The service was professional and friendly. Your staff was very knowledgeable and I feel secure in entrusting my bike equipment with them. Also the service was very prompt.
great friendly service. part of the community. Love em!
The service is really good. I bought two bikes from this store. They are really easy to talk to and very helpful. Talk to Jamie, he will get you what you need! 👍
I called and did a drop in as my Garmin was not working. The bike tech knew what to do, explained it to me, changed a part and I was on my way.
When we were doing The Sound of Music they generously loaned the use of a vintage bicycle for our show. The owners and bike techs are very professional, are accomplished riders themselves, and good problem solvers. Do not hesitate to go to them for any bike repairs, equipment, clothing or sports nutrition. Keep up the god work.
Do you have an old bike you hauled out and want to ride but it needs a good tune-up. Evolution Cycles can repair or even rebuild it. So don't throw it out. Get those 2 wheels rolling.
Name removed
Good work!
Great customer service, felt safe, nice experience!
Best shop on this side of the Atlantic! Bought two 2019 Trek Madone SLR bikes from them, one for me and one for my spouse. Customer service is second to none! If I get an issue, they fix it and most times while I wait. Awesome! And, my spouse completely agrees with me! Worth every penny!! :)
Good customer service
We had an amazing experience with the staff. They were kind, understanding and very knowledgeable. An absolute pleasure to deal with.
Recommended a Tuneup package (Silver) that suited my needs.
Fixed the brake and now all the gears work.
Honest, knowledgable and caring service. Clients treated as valued customers.
The owners are hands on, friendly and knowledgeable. Great community store!
Faster turnaround than expected. Great job on the fix.
Good customer service!
You kept me informed what was happening and you explained your process of doing things when I dropped off my bike.
I knew what to expect and you didn't hide behind a voice mail.
Again thanks and I will be seeing you in the future.
Nick
courteous
knowledgeable
helpful over the phone
Superb customer service, excellent service, reasonable price.
Good service always 👌
1. You had the item in stock.
2. The website was very clear on the details (size, build details, colour)
3. The website was easy to use, as was the checkout process
4. Mike was super helpful on the phone, and took the time to make a personal connection.
5. My order was ready when promised, for curb side pickup.
6. The rest of the staff was friendly and helpful, and assisted loading my purchase into my car.
Very good service.