Member Testimonials
I love how late this Y is open!! I also love the universal changing rooms, it makes it so much easier to change and get going when everything is together and I like it being universal to everyone.
Enthusiasm and engagement of the staff.
The instructor for 6am bootcsmp
The facilities and the friendly staff!
Very pleasant facility, the staff is helpful with all questions & made me feel comfortable.
I look forward to joining a couple of the classes, soon.
The introduction session on the gym equipment was excellent.
Clean and safe facilities, friendly staff, lots of programs and wonderful service.
The person at the reception desk was very experienced and had answers for all of my questions. Very pleasant, I think her name was Victoria.
Location is convenient to my home.
The staff is very friendly and takes time to introduce the facility and equipment to you. Everyone really seems to enjoy their job and it shows up on how they interact with the public.
Routinely we go to Y. I am sustaining member monthly.
I’m taking silver sneakers classes on Tuesday and Thursday.
This class is so popular you have to get there 15 minutes before class or you won’t have a seat. Every class there are 5 to 10 people standing.
Tina teaches and is awesome!
There aren’t enough chairs as they have to be a special silver sneaker chair. When the door opens it’s like musical chairs.
What is needed is an additional class with another certified teacher.
So many people benefit from this class but something needs to be done
Friendly and helpful
I love the friendliness of the staff and the quality of the classes. The instructors care about their students and they are very knowledgeable.
I wish the facility was cleaner. From the locker room, bathroom and shower area to the group exercise room, weight room and gym, a thorough cleaning needs to be done.
Thank you
It’s quiet
Friendly and knowledgable instructors and great sense of community. Good exercise.
Responsiveness of staff, overall atmosphere, community
Great employees. Always ready to help and answer questions. Love the classes.
Everyone is friendly.
Professional overall whether I’m calling to get information or if I use the schedule in the app.
Staff is great, classes are plentiful & scheduled at good times, equipment is well maintained.
I like everything about the Hampton YMCA. The equipment, the patrons, the very friendly staff (especially Ms. Nicole Johnson, who is always so helpful). I also like the hours and location.
It’s always clean and very great atmosphere of people and staff
Everything, including the staff
Convince
Friendly, clean, and quite
Hello I have good experience but for swimming everyday I have to wait for lane. It’s little frustrating.
The staff - instructors, front desk support staff, janitorial staff are all very friendly, helpful and welcoming. Instructors are encouraging and knowledgeable. We are always greeted, by name, and are always willing to provide help and support. The facility is very clean and feels sanitized.
The programs that will Last name removed community within the Y are very helpful. It is wonderful to see that the Y is committed to its members and the sub-groups within the membership.
I am delighted that MixxFit/Thursday class has been moved into the gym - larger area and a cooler environment! I am looking forward to the a/c being turned on as it is quite humid in the facility, especially once we start working out. It would be helpful if the oscillation feature on the fans worked. The BodyPump classes are a big hit!! This is evidenced by the fact that there are more members than equipment. Abs and More faces the same challenge with regard to lack of and proper working condition of the equipment, to meet the needs of participants. In spite of these challenges, it is an amazing place to work towards health and wellness. That you ask for feedback says that you are interested in hearing both; praise and suggestions on what could be improved upon. Thank you for taking time to read this.
Rosie France is a fantastic leader/instructor. She is the best spin instructor that I have had in 20 years!
Everyone is knowledgeable and friendly! Would recommend to everyone to join

Excellent customer service
Clean facility