Customer Testimonials
Service, if needed, is very responsive with knowledgeable and polite technicians.
great service on maintenance contract
Your service people are well trainted.
Prompt and courteous service. Very pleased with service.
We had a problem with one of our stairlifts, and the Arrow Lift repairman came out in three days and determined that the battery needed to be replaced. He did that, and the stairlift worked fine after that. Good service!
The service man was very competent. He was polite.
Dependable and able to schedule check-ups quickly
My elevator doesn’t work. I can’t get the door to open!
My STANNAH stairlift is very dependable.
Mike in Columbus has ALWAYS Come through
quickly whenever I had needs.
And the service crew, headed by TOM kept
All in good shape.
Name removed, N. Woodland, Pepper Pike OH
simplicity and ease of use/maintenance.
Easy to use
Good products. Wish the maintenance fee was less. It's a lot of money for 1 hrs or less of a person's time.
Easy, convenient, inexpensive, stable
Stannah is an excellent Stair Lift. No problems at all. It has free annual maintenance service contracts, and I have been using it for five years. I purchased the Stair Lift from Arrow Lift in Cleveland, Ohio. No hassle, Company.
Arrow lift has been very helpful when needed.
Service was good. Professional informative
The chairlift we had installed made it possible for my mom to stay in her home safely. I runs wonderful y..
The chair lift is excellent equipment and expertly maintained, and is a life saver.
It keeps our handicap and elderly people from falling down or up the steps
when I called for service of a troublesom stair lift chair the response was great.
Excellent service
Reliable product that greatly improves quality of life, and friendly, professional service.
The service man we had on 6-24-2024 was very knowledgeable.
Quick response to all requests.
Reliable
Very responsive for service calls!
The chair lift has given us several years of good service. The technicians are knowledgeable.
Very courteous and knowledgeable about their products.

Durable, and the service is great. When I forgot to call and have my stairlift checked out, they called me, set up an appointment and sent a technician out to service my unit and clean up the rail.