Customer Testimonials
Frank and Cadence
Wonderful customer service and great product offering!
Always get me what I need reasonably and quickly. These guys are consummate professionals that take fun and safety seriously.
Great shop with great staff.
Respectful , knowledgeable and overall a great shop.
Knowledgeable staff who are always happy to see you!
Very helpful on all different bikes (gravel, road, triathlon, MTB). Group rides, race recommendations and ride routes are also very helpful.
All, and MOSTLY, THIS VERY FRIENDLY DOGS
This bike shop is hopping, not just for shopping but with rides and good people.
Very helpful, courteous and fast!
Excellent turn around time. Great suggestion on the bar tape product that's a huge upgrade from the cheap stuff the manufacturer included. Works great!
So knowledgeable about bikes and repairs. So nice and courteous whenever we go to shop
personal attention
High quality and very knowledgeable
Great service friendly and helpful
You guys had the product that I was looking for and at a good price. Thank you.
People were very nice’
Fast friendly competent service at a fair price. What more can you want?
Aside from the amazing selection of products, the staff has always been helpful and supportive.
I highly recommend Pocono Bike Company for service and bike maintenance. They keep me pedaling :)
Staff was extremely friendly and helpful.
Pocono bike company has friendly, knowledgeable staff and a great selection of quality gear and parts.
The service was friendly , efficient , and timely !!
My wife and I drove from the Wilkes-Barre area to buy a bike here. The owner Danny was a great help finding the bike our daughter wanted for Christmas. I contacted him through email and withing 2 days we drove there and got the exact bike we wanted. He is extremely friendly extremely knowledgeable and the best part he isn't pushing you to buy buy buy or buy qhat you don't want. I can tell you we will be back again.
Great service- very helpful in choosing a bike that met my needs.
Bike service was friendly and speedy! Will return when needed.
They took time to explain our options and what best fit our needs. Once our bikes were ordered they went over the whole bike and they even took the time to attach all of our add ons like the phone holders, etc. When we left we felt we had quality bikes and an understanding of how to care for them.
Quick service … knowledgeable … the dogs
I liked the non-snobbery of the employees when I brought in my old bike to be fixed. I felt welcomed
Danny fixed my bike in one day. I needed new handle bar tape, a spoke, a brake adjustment, and a new cable. I really appreciate his expertise and professionalism.
Name removed
Always friendly, knowledgeable, and quick to get my bike back to me.