Customer Testimonials
100 percent quality
I was very pleased with the personalized service. I bought a helmet and was very surprised with the fitting process. You just didn’t let me walk out the door. You made sure the helmet fit and made sure I left with a proper instruction on how to use it. I was also glad of the advice for a rail trail in New Jersey.
Great products. Knowledgeable and helpful staff
great service, friendly knowledgeable staff, quick turnaround, good selection of parts/gear, and two awesome dogs.
The customer service was great and great section of bikes as well
Repair service was great.
Very friendly and professional. Great resource for bikers and wannabees
Very knowledgeable and professional
Excellent customer service.
Both times I have been to the store, the service and been straightforward, thoughtful, and quick. I will bring my bike in for tuning at the end of the season and, when it's time for a new bike, I will buy it from them.
Very knowledgeable, quick service and friendly staff
After the routine maintenance was completed on my bike, it is better than ever! Pocono Bike is the only place I will ever have a bicycle serviced. Very affordable too!
Friendly and knowledgeable staff made for a overall great experience.
High quality products and services - good selection at the shop and great turnaround for repairs!
Dan is the man found bikes suitable for me and friends service top notch wide selection community oriented
Very nice people, with reasonable prices on repairs and service. Most of all, they know what they're doing.
Friendly and reliable.
No pressure knowledgeable service and friendly
Great bike shop
Mechanics do great work
Staff is very knowledgeable, friendly and helpful
The repair service provided was first-rate and priced very fairly and competitively (meaning they didn't overcharge). The turnaround time was very reasonable for the season, and the technician I dealt with was very pleasant and professional.
Pocono Bike Co. is my go-to provider for all my cycling needs!
They serviced my bike and did an amazing job on it. Very professional and timely.
People at Pocono Bike were helpful, knew their product and most importantly low key, no pressure. Let me test drive the bike I was interested in and made the sale painless.
I would highly recommend these guys for any type of bicycle sales or service.
It’s great having a quality bike shop locally. Thanks.
Large variety of bikes. Awesome customer service. Quick tech work up on the bikes.
10/10 experience.
The staff is very knowledgeable and the shop’s pricing is fair. We’ll be returning again soon!
Absolutely fantastic bike store!! I've would've like to give a survey score of 10 but the software didnt allow me to do so. Great bunch guys and very professional. Thank you
Both bikes I bought are really nice, I'm very happy I went there, .
Always so helpful and honest! Love the group rides too
Love my new giant. Service was grade A 👍🏾
Pocono Bike is my go to for keeping my bike tuned up and ready to ride! Prompt and efficient service!
Friendly service and compatible parts. I do most of the work myself and having a good bike depot of parts gets the job done.