Customer Testimonials
Thorough and product was ready when promised
Timely, fair pricing, honest, and completed right the first time.
Friendly, knowledgeable service. Community minded business.
great service-
super selection of bikes & equipment
I would go back just to see the dogs! Fast repair, got it back in 1 day.
I appreciate the quick turnaround
Quick great friendly service
Service was excellent from stat to finish big thanks to Danny for getting me on two wheels.
I am very happy with the customer service I received from Pocono and their mechanic Rick was top notch.
We have purchased all of our family’s mountain bikes at Pocono Bike Company. I was the last to get one. When I purchased my mountain bike, I was told it would be a few days for assembly. A few hours later, I received a call that the bike was actually ready. This was welcome news because we had wanted to go riding as a family the next day. My bike’s initial set up was perfection and comfortable for me.
Great Service
Efficient, prompt and knowledgeable
Great service and knowledgeable staff.
fast and knowledgeable
Excellent service. Very knowledgeable staff who were very customer focused. The bicycles were excellent. Sturdy and fully equipped. Outstanding support.
The people make the experience more than just buying and selling, it's a community.
Personal service
Excellent, consistant support on all typées of bikes and trikes.
Quick turnaround.
Team is very knowledgeable. Dan is always friendly and courteous.
They were very knowledgeable and answered all my questions and made me feel confident in my purchase.
The staff is friendly, helpful and knowledgable.
Best place around
Very good service. They fixed my e-bike right away. Thank you very much.
Knowledgeable and friendly service
Great help finding the perfect bike! I also like how they donate a portion of a bike purchase to a charity of your choice. I highly recommend Pocono Bike Company!
Efficient, friendly and very helpful. This is my new favorite bike shop.
Great people, great service....will recommend to our friends and neighbors.
I like the competence and quality of the service.
Professional service
You guys are very nice and really know bikes.