Customer Testimonials
I love the personal service. Frank and Mark took the time to make sure I was very comfortable with my choices and that I had all the information I needed to make a decision. Buying a bike is a very personal decision - you just can't get this level of service online.
Very professional and courteous
Excellent customer service. Super friendly and professional. And efficient
Thank you
Mark and Frank are great cycle guys. Very knowledgeable and patient. They sold me a bike that was perfect for me. Great bicycle shop, wouldn't go anywhere else.
Dave
Extremely friendly service.
Frank and Mark are the best! They made my decision to purchase an e-bike so much easier.
Frank and Mark have always been patient when explaining bike options etc and have never tried to upsell. They're honest and treat customers with respect.
Excellent service! took me in and performed a super quick turn around. Absolutely perfect
Very knowledgeable on fixing up bikes . Friendly and nice store
Friendly fair and extremely knowledgeable service!
Frank and Mark are always very helpful in answering questions about products and provides quality service after the sale. Highly recommend for new bike/parts purchases and any repairs/tune-ups required.
Very pleased with their customer service and I will definitely be going back
Friendly knowledgeable service and great repairs. My bike is good as new!
Convenient, knowledgeable and responsive.
Great service and advice always
Excellent service from Excellent knowledge technicians. There is peace of mind dealing with a long term local business. If there is ever a problem,
Frank the owner will personally take care of it. I will never go back to purchasing off the web or large chain store.
Great people -Frank and Mark- who take the time to talk bikes whether you’re buying a bike or just a tube. Knowledgeable and friendly.
Excellent customer service. I’ve bought 6 bikes from Bryan’s bikes and wouldn’t go anywhere else. Top notch bike shop
Very professional, and they understand what I’m looking for with my bike. They don’t try to oversell anything and are completely honest with their work.
Prompt and honest
Great personal service. Thoroughly explained everything about new bike.
I was in the market for a Trek FX3. I contacted Frank, and found that he had a large FX3 in stock. I'm 6'2'' with a long reach, but thought it would work. I took the bike home and after ten minutes of riding realized that it was too small. I called Frank back with my issue. He said no problem. He checked with his supplier and found an FX3 XL which he had delivered and assembled in a couple of days. I switched bikes and couldn't be happier.
I purchased a pair of used bikes from Bryan's Bikes. Frank the owner/proprietor was very helpful and patient with me. He answered all of my questions and made the entire process/experience pleasant and smooth. I would definitely recommend Bryan's Bikes to someopne looking for a new/used bicycle and/or bicycle servicing. Nice people!
Vincent H.
trek and frank always does the right thing
Everything! Exceptional service, great communication and quality products.
Fast, thorough service at a great price.
A fantastic selection of bikes and accessories, and a knowledgeable staff that stands behind everything they sell. A+ service every time, for whatever reason. Great prices, kindness and honesty make Bryan's Bikes our go-to place for everything bicycle-related!
Everything !
fast turnaround, great work, great price. thanks so much for being my LBS!
I’ve been a customer of Bryan’s Bikes for over 20 years! The owner Frank Lovell and his colleague Mark are extremely knowledgeable about new products and technology and provide great service. I’ve only bought bike from their shop and have never been disappointed with their service and support. Just a top notch operation!