Customer Testimonials
Great service!
I shipped my bike from Boston to participate in the WomanTours bike ride. They were great at putting it together. I purchased 2 CO2 cartridges. Very helpful and I didn't feel rushed.
Worked with Marlin re: my recent purchase of a Trek Verve 3. He was great. Very helpful. Very knowledgeable. My original plan was to convert my high end road bike to a cruiser. Marlin, who had experience with such conversions, provided excellent advice. The geometry of my road bike was not conducive to such a conversion. Marlin expressed concern that, while doable, he was concerned that the final product my not live up to my hope for a more comfortable ride. In the end, for a few dollars more, I ended up with exactly what I was looking for, and without ending up with an even more expensive freakish bike, that would not provide the level of comfort I was looking for, and whose market value in a resale would have plummeted.
Knowledgeable friendly staff
I love the bike
Jeremiah was extremely friendly, personable, relatable, helpful, and a pleasure.
Billy was very helpful. A great experience!
joseph was great!!!! Best bike store in Florida!!!
Very knowledgeable and will helpful. Very happy with the store. Corey worked with us and was great!
People there are always helpful and nice, know lots about bikes. Great place to visit and shop!
competency and speedily taking care of the issue.
Excellent service; broke away from one project (no customer waiting) to assess my bike issues…very friendly and reasonably priced.
Very kind and skillful staff. Thanks!
They treat you like family with respect. Make suggestions to you as to what is best for you with no pressure to spend. Thank you all employees in Fort Lauderdale, Pompano Beach and Boca Raton stores.
They stand behind there products and services
Mike the store manager is very knowledgeable and gives amazing service.
Love trek
Nice job John !
Employees are helpful and knowledgeable.
Quality bikes at good prices. Very helpful and knowledgeable staff. Local service available.
Quick repair!!! Job well done 👏
Jeremiah and team did an excellent and timely job in getting my bike cartons for shipping.
Friendly professional service, without trying to inflate the bill. Personnel did not charge for work on a transferring a tire to a new wheel purchased!
It was much appreciated.
I will be bring or sending others
The staff is so helpful and knowledgeable with my concerns on set positioning and accessories to help with my rides. Great store!!
Ivan was very helpful and showed me products that met my needs. He even directed me to a less expensive bike when I was prepared to spend more money on another bike. That's good business bc I'll be back!
Great customer service
Had good service. People we worked with were friendly and helpful.
I was helped immediately and found exactly what I was looking for. Francis who helped me was so polite and knowledgeable. He lifted bikes from overhead so I could check out exactlh the bike I want. Thank you.
I put 50 miles per week on my bike so when something breaks down and needs to be repaired, I want the best bike repair team to bring her back to perfect - that is Trek Bicycle Store of Port Charlotte! Riding my bike makes me feel like a kid again and is great exercise; the Trek bike repair team is my go to pit crew! Great job as always!
Reminds me of our bike shop in Severna Park MD. Local, friendly, knowledgeable and fast.
Thank you