Customer Testimonials
Friendly, professional staff who obviously were well versed in their product. Made me feel at home and helped me pick the best bike. Felt like part of the family!
Alex and his staff were amazing! I purchased the bikes via the phone a few weeks ago so that they would be available when we arrived in Florida and yes..all went incredibly smooth thanks to Alex! We will definitely recommend tis store to our friends! They went above and beyond! thaks you! Stephanie and Jason
They have a great product selection, and the crew is very friendly and helpful. We have purchased MANY bikes from this store over the last few years.
We have bought bikes, and had our bikes serviced at this location for years. We have always been satisfied with the service, and the speed at which repairs are made. We are also very happy with trek bikes, and are anxiously awaiting delivery of a new "Townie" e bike recently purchased.
Reliable bikes and service department.
Friendly,and knowledgeable.
Very nice people
Service was very quick
Solved my problem
Super fast service. Friendly staff
They were able to get my bike fixed quickly despite the recent hurricane. Very pleased with how my bike is handling.
Very knowledgeable, friendly service!
Your present representatives at the Punta Gorda location are awesome. However, their predecessors were horrible. I'm so glad they are gone. Your Punta Gorda store is Great Again.
Very knowledgeable staff and willing to spend time with me answering my questions.
The staff is always very helpful. They have doing a short turn around time for any service we have had done there
Fabian is always attentive and fixes your issues right away.
Work was done on time at a fair price.
I have always received knowledgeable and friendly service from the staff at Trek in Estero.
Best bicycle shop here. Fantastic service.
Received notification of delay and new part needed. On pickup Logan the tech explained to me why the part was needed. He also helped me put the bike back into the car trunk. I've ridden the bike since bringing it home, and it works perfectly. Thank you.
Great service
I liked that I was given a quick assessment of my bike’s current condition before leaving it for service.
The current staff are great.
Great service on my bike. 🚲
Easy to access, and straightforward answers.
Personable, Professional, and Precise. They did a fine job boxing my bike for a flight.
With service like you get at this store, why would we buy anywhere else?! Great experience while getting my son outfitted for his first Trek mountain bike. We will be back soon for my wife and daughter to get theirs!
The staff person on duty was very responsive and helped me right away. I especially appreciated him getting my bike out of my truck and putting it back in after he serviced the bike.
Thank you!!!
No matter who I spoke to they we're there with the answers. And they got to my repairs quickly
Jeremy was very knowledgeable & helpful.
Tires
Excellent service