Customer Testimonials
Conscientious employees who make helpful suggestions.
#AwesomeSauce! We walked in to the store with a bike we had brought down to Fort Myers with us when we moved here (We did not purchase the "used" bike at this location) at 4:15 pm. The on-site tech, John, took our bike from us, and immediately put it up on his "repair rack" and got to work, without delay. While we were waiting, and even though is was close to closing time, we asked the salesperson, Jeremy, if we could "browse" as we were also looking to purchase a new bike. Well. both John and Jeremy stayed a bit past closing (on a Friday afternoon, no less!), and we walked out with the original ("used") bike, in tip-top shape, and we picked out a new bike that John & Jeremy promised we could pick up, "ready to ride," the following morning. Needless to say, we were impressed with their friendliness, and willingness to assist us on BOTH a SERVICE and a SALES standpoint, despite the fact it was so close to "closing time" on a hot Friday afternoon. We would absolutely recommend #TrekBicycleStoreOfFortMyers to anyone considering the purchase, or the repair or servicing, of your bike! Tom H Fort Myers, FL
Quality
Fast and great and friendly service!
My experience at Trek Fort Lauderdale was 10/10! Rodney went above and beyond to help get my bike back on track. He gave a thorough explanation about what my problem was and how to prevent it in the future. After his mechanic work and swap of a few parts, my bike is riding better than ever! If you're a local cyclist or triathlete, this is your go to spot!
Jim, was awesome and did a fantastic job.
Very helpful and knowledgeable staff.
Trek bikes & good parts and accessories.
Dropped off bike for service it was ready before promised ran flawlessly very happy with work.
Very efficient servicing my Emonda by skillfully trained technicians.
Courtesy
Excellent products, excellent service.
I stopped in the purchase cycle shoes and the staff was friendly and helpful.
Fast and friendly service.
Mike was extremely helpful throughout purchasing a new bike.
On time good service
Always friendly and able to fix my tire quickly!
Good customer service
Always willing to help out
Very helpful. Got my wife’s bike in quick and had me out the door in less than 20 minutes.
The personnel at this bike shop are very professional and extremely friendly. The technical people are actually really good at what they do!!
Outstanding store that with very helpful experts. Answered all questions, provided technical advice and always ensured the customer was proved the best of service with options and solutions.
Incredible staff. Very knowledgeable. Super willing to go the extra yard. A team you feel is there when you need them.
I’m a first time buyer who hasn’t been on a bike of any kind in 50 years. Bought an e-bike. Very excited. They literally had someone run besides me as I tried out the bike. Now that’s cool
Special acknowledgment to Fabian and his team to include Neil, Bryan, and Terrell. I wouldn’t have bought the bike without their help and encouragement.
quick setvice, great advise
Quick, competent service.
Great service,prompt and professional
Great service. Very knowledgeable. Repairs what need fixing to save you money.
The excellent customer service for service and gear.
Excellent customer service
Donna was very helpful as we were picking out a bike for our daughter. We will be back for our next bike purchase