based on 5221 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
staff were extremely helpful and patient to ensure I was set up for sucess and the bike rental process was extremely effecient and smooth.
Professional staff
Love the shop, love the workmanship, love the vibe! Thanks!
The staff at the Bike Lane are always so kind and patient with me. I have a lot of questions and they take the time to help and explain things.
Friendly helpful staff. Good location next to WOD trail. Great to be co-located with brewery and cafe
Great service, exceptional product knowledge
The products are good and the customer service is awesome.
The employees were super friendly, helpful, and got me exactly what I needed without overselling me.
Awesome team. They are super helpful
Great customer service and knowledge!
Helpful and courteous and professional
Prompt and thorough maintenance work at a reasonable price!
Excellent, responsive, prompt service.
Fantastic job outfitting my 11 year old twins with new mountain bikes for their birthday within budget and finding the right sizes for them.
Very helpful staff!
Good mechanics
love it , will return to this location . thank you
The Trek brand is great, matched only by the service at the Bike Lane (and beer).
Recommended by a friend and we were so pleased with the bike education we received.
You guys are incredible! Thank you so much for taking care of my bike.
The staff has always been very helpful. Thanks!
The team was very helpful and friendly.
Great service buying a new bike, getting it set up to my liking. Everyone is very knowledgeable and nice
Great product fast shipping and great price
It was easy to reserve a rental bike, I was able to get my questions answered quickly over the phone when there was an issue with the online rental form. My bike was ready for me at pickup, an employee helped me adjust the seat and I was
on my way. Returning it was just as easy. Thank you Bike Lane! I’ll be renting here next time I visit the area.
Always 10/10
Everything
Always have the parts I need and are quick to help with Service or any questions I might have
Thank you very much
Great service from people that really know biking.
Helpful staff, good selection of apparel, great beer.