Customer Testimonials
I worked at the highest level of customer service as a Porsche Brand Ambassador for 19 years. I am amazed at the level of service I have received from the Staff at The Bike Hub Spokane Valley And Liberty Lake locations. They helped me build my dream Trek Fuel and continue to give excellent service in all aspects of my Cycling Journey. The level of knowledge regardless of products from bikes to riding supplements and cycling gear is outstanding.
If you are in Liberty Stop in and say hello to my guy Tim!
Regardless of location I know you will be taken care of.
Thanks Tim and the entire staff for taking care of my family’s cycling needs.
Name removed
Marvelous people now becoming good friends that make the Bike Hub my go-to place for my cycling needs. They always make time for me immediately when I have a sudden issue arise; be it a slightly misaligned rear derailleur or a new fitment on a newly acquired road bike.
What makes this place even sweeter; they have late afternoon fondos on Wednesdays that are very fun to participate in.
These are not just people who work on bikes and sell bikes, they are cyclists, mountain bikers, trail racers. They know their stuff! Whether you have a top of the line SLR8 Madone Project One or an early 2000s aluminum Alpha Bontrager, matters not to them. They will give both bikes equal, top shelf respect.
And that is why I will be a customer for life with them!
Friendly staff and high quality products
I had a small job that you took care of promptly at a reasonable price
John is the best. Thorough and friendly. Even when he is swamped.
Great service
They recently did some repairs on my bike. It was mostly a tune-up, however, the end result was that my bike was in better shape and functioning better than I ever remember. They did a fantastic job.
Customer service was stellar from the time you walked in the door and when you left! We will recommend bike hub to all our friends looking into biking!
Just needed a chain and an inner-tube today. But as always, they had what I needed and were friendly and helpful. I highly recommend The Bike Hub for Parts and Services. They're all great to work with.
Excellent timely service, very helpful and knowledgeable.
This is a terrific bike shop with friendly and knowledgeable teams who are very interested in helping and providing great feedback and direction on your bike.
John is the goods, I never wonder if it's going to be done right; and even when I forget to have him look at a brake pad or a light attachment or a drive; I'm always thrilled to see he already has addressed and fixed things.
These bikes can be expensive, so having a shop like the Bike Hub available to keep these machines in top condition; it's priceless.
We're huge fans of this Company, we own about half a dozen of their machines, and we'll go here first for any future N+1's.
T Harlan
Love these people...very helpful.
You just seem to just have good people working there, and a good selection of bikes.
Fantastic group of people!
Friendly helpful professional
Wonderful customer service:)
Professional and trustworthy business.
Great friendly staff. Good service.
Zack went above and beyond to satisfy me. He saw to it that my Terra Trike was in tip top shape. Thank you Zack.
Friendly staff and they do a great job
The love for bikes at the Bikehub is easy to spot. Got to chat it up with everyone that was working at the time about the upcoming Midnight Century. Great stories and great advice from everyone all around!
Good people and great variety of bikes.
Timely and straight forward process. Extensive knowledge was offered of the products and there was never any pressure to buy. Walked out with two new bikes! Thanks!
Knowledgeable, friendly, professional
Expertise and experience
You do a Fantastic job!!!
Everything, they r the best in Spokane
Have everything from bikes, kit, and all the little stuff needed for those who maintain their own bikes.
Friendly and knowledgeable staff!
Affordable flat repair
Knowledgeable staff
Good, friendly and fast service. 👍