based on 7044 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing selection and customer service!
Quick, helpful.
Thank you for the quick turnaround and efficient service. Hopefully my issues are now resolved, and I can continue enjoying my bike!
Great selection, fantastic customer service, expert advice.
Friendly and helpful staff
Like that you're local, good selection, good service.
Great service. Had a problem getting off my pedals. They found someone on a busy Sunday afternoon and got me sorted quickly! I appreciated it a lot!
Great interaction with the sales agent. I bought a bike yesterday after he agreed to price match a competitor. I’ll be back!
Great customer service helped me a lot
Excellent customer service. Really helpful. Good product selection.
Great staff...so helpful
Brent was super helpful with the issues I was having with my older Giant EA bike. I got the bike from Sweet Pete's 7 years ago, and, other than brakes, this was the first time I needed any help with it.
I like the clothing selection, bag selection, and bike brands. The sales person that helped me was excellent!
I like shopping at a store rather thab online all the time.
Great store environment, friendly helpful staff
Very friendly, knowledgeable staff.
everyone was so helpful. Took their time with me and walked me through all my question about getting my first gravel bike
Great service and products!
I love the service at Sweet Pete’s! Best team. Quick response and turn around time. Will continue to shop here.
Brent was super helpful and responsive!
I ordered online. The website was easy to navigate and there was a nice selection of items. I needed a bike helmet and had questions so i emailed the company. The response was quick and gave me the exact information I needed. Shipping was also quicker than I expected. I would definitely recommend Sweet Pete's.
- Outstanding selection
- Knowledgeable customer service representatives
The range of options and the helpfulness of the staff
Very friendly and helpful staff
Attentive staff. You don’t have to wait very long before a staff member asks you if you are being looked after
Great selection and a friendly knowledgeable staff.
great selection, knowledgeable and helpful staff, quality products
You are easy to work with and provide personal service, even with online purchases
Mitch was awesome with the bike fitting – it really made a difference!
while prices are fair for adult bikes, it would be helpful to have a "kid's tuneup" fora bike that is not worth much more than 60$, but kids still deserve to have working brakes!
Answered questions promptly and delivered fast once shipped.