based on 6893 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had what I was looking for and it was at the right price point. Staff very courteous and friendly.
Great service
Kind people
The staff was very helpful and friendly
Great selection of bicycles, components and gears from all great brands
Kind and diverse staff, and very good quality bike repairs\ tune ups is A+ for both bikes I brought in. Also I like that there is a woman working there. It feels less like walking into a bro vibe as well.
Knowledgeable staff and quality products.
friendly, knowledgable service, competitive prices, great products
Great service and great recommendations. Very patient and accommodating.
Good selection and friendly staff.
FIVE STARS
Amazing products
Great service
Thank you very much
Well equipped store, and friendly staff
Fast and honest service.
Competitive pricing.
Great friendly service
fast and efficient ordering...got my pants a few days later. Great service
Happy with the parts. Delivery was slower than I had hoped.
Very knowledgeable and thorough service experience.
Great customer service, attention to detail, open communication.
Brent is awesome to work with. He kept me informed throughout the process.
I like the available products and the excellent service. My winter storage bike was returned like new.
Quick, friendly service.
GREAT SERVICE...KNOWLEDGABLE TEAM. PATIENT AND ANSWERED MANY QUESTIONS. GOOD PRICES. NOT PUSHING THE SALE BUT GIVING GREAT ADVICE.
Charged me the wrong amount for a wheel, had to come back to get right price.
Got home to realize was recommended and sold wrong size kickstand, will have to come back to exchange.
In the shop the service is great, but a double blunder like this takes away from the experience.
Friendly knowledgeable service
Best selection, best service, best people.
You're friendly
The bike pick up and drop off is brilliant! Great service, well organized and no hassle whatsoever. Bike comes back tuned up and ready for spring.
Ordered a product that turned out be out of stock.
I was sent an email promptly with an alternative or to cancel the order.
Transaction was completed to my happiness.
Great service,
Thanks
First name removed
both products and services are impeccable.
There is though a slightly inconsistency of $200+ between the price on your web site (Trek bike) and availability in the shop.
First the friendly atmosphere
Second the products and variety
Third the prices are reasonable
And yes I would highly recommend your store.
And I will come visit again.
Excellent service and products!
Very good part sales rep