based on 6983 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super knowledgeable staff
Good selection of sunglasses for cycling.
Staff and very knowledgeable!
Great selection and fair prices.
An extensive array of various cycling products.
Very friendly, patient and knowledgeable staff.
quick fulfillment of online orders
Service was great. Your sales staff was fantastic; not pushy, very friendly and knowledgeable.
We also love your buy back program for kids bikes. Kids outgrow their bikes very quickly so it's great to know you have a program like this.
Polite even when busy.
Great recommendations.
Prompt service.
Local
What more could you want?!
Excellent service and a great bike.
Prompt, friendly service, thanks! I've already recommended you and will do so again!
Fantastic service. Staff really know their stuff about products.
Appreciate the gentleman who replace the back wheel on my daughters bike putting the straws back on the spokes.
Knowledgeable and stuff is in stock!
The ordering process was easy online. I had to adjust the order and that was handled in a timely manner with no fuss. The order was fulfilled and delivered in a minimal timeframe which was great and all the products were present and in excellent shape.
I thought the service was fantastic. This is the first bicycle I personally purchased for myself, so I was a bit out of my depth, but John F was very kind and knowledgeable in our emails.
Reliable and on time
Good service, always in time what is rare in North America.
Super quick and friendly service!!
Great service
Helpful and kind staff
Helpful and knowledgeable team at Sweet Pete's. Very personable.
We were assisted by Jordan who was very knowledgeable about e-bikes. He demonstrated patience and kindness taking the time to help us compare products and make an appropriate selection.
People is so kind, the store is amazing but I expect it cause the user experience in your website was amazing
Fast, friendly, knowledgeable staff and locally owned. I’ll be shopping here more
Wide selection of products, Knowledgeable staff
Overall I'm happy with Sweet Pete's Bike Shop. My order was placed online. The product I ordered on May 5th was not available at the shop but rather had to be ordered from the supplier. I received the product May 22nd - so roughly two and a half weeks turn-around time which I suppose is reasonable. Overall I'm satisfied.
Chloe was wonderful and patient with my 5 yo son and helped him find the perfect bike to learn on!
The service department were very thorough and kept me informed of any additional work that needed to be done. I would return for any additional servicing of my bike and recommend them to all my friends and family.
Customer service was inconsistent. Most staff were really great but one staff member attended to a customer that walked in without acknowledging that I had already been waiting for service.
Great experience
I so appreciate your donation to our Arts in the Parks event. You rock!